Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greenville, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
959 reviews
5 stars
514
4 stars
257
3 stars
83
2 stars
31
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported poor service and unhelpful employees.
Stock Availability
Customers frequently noted issues with stock availability, with many items often out of stock, leading to frustration.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including incorrect items delivered and poor communication.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping atmosphere.
Product Knowledge
While some employees were praised for their knowledge, others were criticized for lacking helpful information about products.
- RLRandy L.Oct 19, 20254.0I recently bought 200 landscaping paver stones. Kevin B and Lane F we're great at getting me loaded up and gone. 4 v 5 stars is not because of service but rather the store is quite often out of stock items. Otherwise I like our local Lowe's.
- JPJeremiah PierceOct 18, 20251.0As a contractor AND installer for lowes... they have gone downhill . . . Placed an order for one of my contracts, they billed my card, said they didnt get the money, and couldn't figure it out. I had to cancel the order, pay AGAIN, and reorder.. Leaving my customer frustrated and my money tied up...
- CCcraig cliftonOct 13, 20255.0They have what you need and they're there when you need it!
- ASAnastacia SingerOct 12, 20255.0Wonderful customer service.
- KGKelly GillSep 10, 20251.0People were not helpful or knowledgeable
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Greenville, OH offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Greenville, OH?
Lowe's is open Monday through Saturday from 6 AM to 9 PM, and Sunday from 8 AM to 8 PM. Note that hours may vary on holidays.
Does Lowe's in Greenville, OH offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are provided if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Greenville, OH?
Yes, Lowe's offers a variety of installation services such as appliance, carpet, flooring, cabinetry, door, window, and HVAC installation among others.
If I'm visiting Lowe's in Greenville, can I stop by any nearby stores for other needs?
Yes, nearby stores include Dollar Tree for party supplies and arts and crafts, GameStop for video games and toys, and Kroger supermarket for groceries and bakery items.
Are there dining options near Lowe's Home Improvement in Greenville?
Yes, nearby dining options include Pizza Hut for pizza and fast food, Dairy Queen Grill and Chill for fast food and ice cream, and Starbucks for coffee and light refreshments.
What nearby services could assist me if I need automotive help while visiting Lowe's?
Nearby automotive services include Superior Auto for used cars and parts, Dave Knapp Collision Center for auto body repairs, and gas stations such as Shell and ARCO for fuel.
How can nearby public and financial services benefit a customer visiting Lowe's in Greenville?
Visitors to Lowe's can access financial services like OneMain Financial for loans and Greenville Federal for banking. Public services such as Darke County offices are also nearby for governmental needs.