Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 4569 Morse Rd in Gahanna, OH today! Our large selection of storage units, exceptional security, covered loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
150 reviews
5 stars
144
4 stars
3
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jonathan, Karl, and Austin, received high praise for their friendly, helpful, and knowledgeable service.
Facility Quality
The storage facility is noted for being clean, modern, and secure, with features like temperature control and digital access.
Mixed Experiences
While many reviews highlight excellent service, there are some complaints about inconsistent customer service and communication issues.
U-Haul Rentals
Customers appreciated the ease of renting U-Haul trucks and the helpfulness of staff during the process.
- CWCarlton Wheatley6 days ago5.0Ty was very helpful and knowledgeable. Didn’t seem like she was trying to scam us.
- CWCarey Wheatley6 days ago5.0I had a great time renting my unit thanks to Ty!
- GAGrayson AndersonDec 17, 20255.0Customer Service was great and super friendly. Even helped me load up a heavy cabinet into my car.
- MWMonica WilsonDec 13, 20255.0I was met by Jonathan who I was familiar with from the Alum Creek Extra Storage from the time I relocated here from Chicago and needed storage space. At first we didn’t realize we previously met, just that we looked familiar. I should’ve known he was the same wonderful person who serviced me before, he greeted with a smile and he was very informative with instructions on how the new site operated on Morse Rd in Gahanna. It was so good to see him again. I felt even better about renting a space at the new location knowing Jonathan is the attendant on site. Thanks Jonathan for always providing service excellence. I am big on customer satisfaction and Jonathan hits the mark!
- BBBrianNov 28, 20255.0You will love Jonathan’s assistance in renting a storage unit! I sincerely appreciate Jonathan’s exceptional customer service. He clearly explained options in sizes of storage units, prices, and security features. He was knowledgeable regarding specifics for the Gahanna location, helped set up the cell phone app, and gave me a tour of the unit I rented. He even came outside in the frigid weather to be sure I knew how to open the unit with the cell phone app — all with a friendly smile! I stopped in earlier this week to get initial information and returned because I knew Jonathan would be attentive to my needs. What an easy, pleasurable experience. Thanks, Jonathan!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the access hours for Extra Space Storage on Morse Rd in Gahanna?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM, including weekends.
What services does Extra Space Storage provide?
Extra Space Storage offers self storage units, moving and packing supplies, on-site resident manager, covered loading bay, and online payment options.
How do I determine the right storage unit size at Extra Space Storage?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items you can fit into each unit.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies both online and at their local facility.
What types of payment are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a manager on-site at Extra Space Storage for assistance?
Yes, there is an on-site resident manager available to help with your storage needs at Extra Space Storage.
How can nearby U-Haul Neighborhood Dealer assist customers of Extra Space Storage?
Customers can rent trucks and moving vehicles from U-Haul Neighborhood Dealer nearby, which can make moving their belongings into storage easier and more convenient.
What childcare options are available near Extra Space Storage for customers visiting the facility?
Nearby childcare and preschool options include Enchanted Care Gahanna, Balanced Family Academy of Gahanna, Enchanted Care Kids Campus, and Sunny Day Academy, providing convenient support for families visiting Extra Space Storage.
Are there medical and wellness services close to Extra Space Storage?
Yes, customers can find services like JuviveMD for skincare, Bloomberg Eye Center for optometry, Columbus Women's Wellness for counseling, and The Whole List Doc for holistic medicine nearby.
What is the best way to reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website to get up to 40% off and secure your unit hassle-free.