Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fremont, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Product Availability
Several reviews mentioned issues with stock levels, particularly for appliances, leading to customer frustration.
Store Cleanliness
The store was generally noted as clean and well-organized, with a good selection of products.
Checkout Experience
Customers expressed dissatisfaction with the self-checkout process and the lack of staffed registers.
Employee Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for being unhelpful or uninformed.
WY
wendell young
Nov 8, 2025
2.0
Ehhhhh..... The stores location seems to have employees who are better at hiding than helping. I also felt like I was checking out with a mindless zombie.....zero personality, no eye contact at all. Generally the people who check you out there are more friendly but my last experience was a dismal performance. The help I could have used was to find a basic item that is located in a very strange spot inside this store. Other stores floor plans seem to be put together better. Assumed to be boxes and pallets all over the floor and some aisles being blocked from customers being able to shop. I have definitely had better experiences at other lows in the area.
AA
Aliza
Oct 17, 2025
1.0
Don't come to this store if you need help with literally anything. Expect to do it all yourself. The last two times I went I needed 30 bags of mulch, 30lbs each. Couldn't even get an employee to show me where it was at. So I had to find it myself, load it all myself, and unload it all myself. Only in the middle of the second car-trip of mulch did two employees stop what they were doing to jump in to help (which I was very thankful for!) This time (once again) the employee didn't even help me (dolly in hand) FIND the heavy items I needed multiples of, let alone ask if I needed help loading it. She just pointed to the far off opposite end of the giant Garden Center and said, "they are in aisle 3, maybe 4". And that was quite literally the FULL EXTENT of the help I received, besides the cashier who rang me out. Thanks for nothing, Lowes.
JJ
Jae
Oct 8, 2025
1.0
This store is the worst, it takes their managers over 20 minutes to show up when called for help to open things that require keys. If your in a hurry specifically in lumber for construction materials don't hold your breath the only competent person left (they've all quit, called off or on vacation)is Justin. I feel bad for him working at that store.
NN
Nate
Sep 24, 2025
2.0
This Lowe's price gouges on everything. Same items in the next town over are less than at the Fremont Lowe's. Kind of ridiculous that they don't honor pricing from Tiffin/Findlay/Perrysburg. I'd recommend going elsewhere if you plan to buy any large quantities, depending on the job it could be $100 or more. Check before you buy.
JJ
Jake
Aug 22, 2025
1.0
Consistently awful aervice. They are the only game in town, so high orices and poor service are the norm.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fremont, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, and more at Lowe's Home Improvement in Fremont, OH.
What are the store hours for Lowe's Home Improvement in Fremont, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account, and you will receive email updates if the status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as forms of payment.
Are there installation services available at Lowe's Home Improvement?
Yes, Lowe's provides a variety of installation services including appliances, flooring, doors, windows, lighting, and more to help with your home improvement projects.
What nearby places can I visit while shopping at Lowe's in Fremont, OH?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Walmart Fremont for groceries and more.
How can nearby automotive services be useful to Lowe's customers in Fremont?
Customers shopping at Lowe's can conveniently access nearby automotive services such as Walmart Auto Care Centers, Murphy USA gas station, and car wash services like Car Wash USA Express and Take 5 Car Wash.
Are there nearby dining options for Lowe's customers in Fremont?
Yes, customers can enjoy nearby dining options including Papa Murphy's and Papa Johns Pizza for pizza, Bob Evans for American cuisine, and McDonald's for fast food.
What brands can I expect to find at Lowe's Home Improvement in Fremont?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Moen, and many more for your home improvement needs.