Lowe's Home Improvement

4.0
1313 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fremont, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1952 North State, Rt. 53, Fremont, OH
43420, United States

Hours

Reviews

4.0
1,214 reviews
5 stars
587
4 stars
312
3 stars
151
2 stars
52
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.

Product Availability

Several reviews mentioned issues with stock levels, particularly for appliances, leading to customer frustration.

Store Cleanliness

The store was generally noted as clean and well-organized, with a good selection of products.

Checkout Experience

Customers expressed dissatisfaction with the self-checkout process and the lack of staffed registers.

Employee Knowledge

While some employees were praised for their knowledge and helpfulness, others were criticized for being unhelpful or uninformed.
  • WY
    wendell young
    Nov 8, 2025
    2.0
    Ehhhhh..... The stores location seems to have employees who are better at hiding than helping. I also felt like I was checking out with a mindless zombie.....zero personality, no eye contact at all. Generally the people who check you out there are more friendly but my last experience was a dismal performance. The help I could have used was to find a basic item that is located in a very strange spot inside this store. Other stores floor plans seem to be put together better. Assumed to be boxes and pallets all over the floor and some aisles being blocked from customers being able to shop. I have definitely had better experiences at other lows in the area.
  • AA
    Aliza
    Oct 17, 2025
    1.0
    Don't come to this store if you need help with literally anything. Expect to do it all yourself. The last two times I went I needed 30 bags of mulch, 30lbs each. Couldn't even get an employee to show me where it was at. So I had to find it myself, load it all myself, and unload it all myself. Only in the middle of the second car-trip of mulch did two employees stop what they were doing to jump in to help (which I was very thankful for!) This time (once again) the employee didn't even help me (dolly in hand) FIND the heavy items I needed multiples of, let alone ask if I needed help loading it. She just pointed to the far off opposite end of the giant Garden Center and said, "they are in aisle 3, maybe 4". And that was quite literally the FULL EXTENT of the help I received, besides the cashier who rang me out. Thanks for nothing, Lowes.
  • JJ
    Jae
    Oct 8, 2025
    1.0
    This store is the worst, it takes their managers over 20 minutes to show up when called for help to open things that require keys. If your in a hurry specifically in lumber for construction materials don't hold your breath the only competent person left (they've all quit, called off or on vacation)is Justin. I feel bad for him working at that store.
  • NN
    Nate
    Sep 24, 2025
    2.0
    This Lowe's price gouges on everything. Same items in the next town over are less than at the Fremont Lowe's. Kind of ridiculous that they don't honor pricing from Tiffin/Findlay/Perrysburg. I'd recommend going elsewhere if you plan to buy any large quantities, depending on the job it could be $100 or more. Check before you buy.
  • JJ
    Jake
    Aug 22, 2025
    1.0
    Consistently awful aervice. They are the only game in town, so high orices and poor service are the norm.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.