Lowe's Home Improvement

4.2
1445 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Findlay, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1077 Bright Road, Findlay, OH
45840, United States

Hours

Reviews

4.2
1,328 reviews
5 stars
728
4 stars
344
3 stars
127
2 stars
40
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and friendly employees, others reported poor service and unhelpful staff.

Product Availability

Customers frequently mentioned issues with stock availability, with some unable to find items they needed.

Delivery Issues

Numerous complaints were made regarding the delivery and installation services, highlighting problems with damaged items and poor communication.

Store Cleanliness

The store was generally noted as clean and organized, with specific praise for the cleanliness of restrooms.

Pricing Concerns

Customers expressed mixed feelings about pricing, noting that while some items were competitively priced, others were perceived as higher than competitors.
  • CF
    Charles Farrell
    Nov 12, 2025
    5.0
    Great selection of everything. Helpful and friendly people to help out.
  • TB
    Ted Bruskotter
    Oct 29, 2025
    4.0
    Quick service!
  • QB
    Q. Buggs
    Oct 15, 2025
    1.0
    WASTE! WHO DON'T HAVE GLOVES?! AND WHO ONLY HAS LARGE?! Close the store!!!
  • JK
    Jason Kohli
    Sep 7, 2025
    1.0
    Went on a Sunday morning. Was there from 8:30am to 9:45 looking for the item I needed. Couldn't find anyone to help me find it. Got the rest of the items I needed and Go to the register to be told that Alex was the only one working and he was busy.
  • SL
    Susan LaWare
    Aug 25, 2025
    5.0
    I went in there for wood. What I wanted was right there in front of the desk and very easy to locate. I had originally went to Menards and they wanted us to walk through a building to go to another building and by the time I got halfway out there I thought you know what I'm not doing all this I'll just pick it up with my car. When I got up front I just found out there was some desk clear back there that I could have ordered it from. Considering two guys told us to walk all the way through and go all the way out the door etc. I didn't understand why they didn't tell us about that desk in the first place. I even looked at them and said well that's less than ideal as I had a child with me who's usually in a cart but was not this time. So after getting all the way back up to the front to be told I had to go back somewhere that I just pretty much came from and it had already been a long work day. Needless to say I was not very happy. I think when asking the two workers what we were looking for would have been the time to say hey you can order at that desk and pick it up outside. I left Menards and went to Lowe's for what I needed ant it was right in front of the desk you came in by and inside. I had already wasted 10 minutes looking through all the wood at Menards then walked halfway through the other building to get by the building that I could see was clearly outside and wasn't going to be quick before turning around to go to the registers. I figure I wasted at least 20 minutes inside Menards by the time it was done.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.