Lowe's Home Improvement

4.0
2288 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fairborn, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2850-I Centre Drive, Fairborn, OH
45324, United States

Hours

Reviews

4.1
2,136 reviews
5 stars
1,093
4 stars
556
3 stars
197
2 stars
85
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unprofessional.

Product Availability

Customers generally find that the store has a good selection of products and often have what they need in stock.

Staff Knowledge

There are reports of inconsistent staff knowledge, with some employees providing excellent assistance while others are unhelpful or uninformed.

Store Cleanliness

The store is often noted for being clean and well-organized, contributing to a positive shopping experience.

Management Issues

Several reviews mention dissatisfaction with management's responsiveness and handling of customer complaints.
  • LT
    Lisa Thorp
    6 days ago
    4.0
    I like Lowes but anymore what they have is limited. What i want has to be ordered and then I am purchasing something that I cannot see what the quality is. I rely on reviews. In exc g abge I guess we get more options.
  • MN
    Mark Nolan
    Jan 1, 2026
    2.0
    Ton of employees. Not one offer for help... I left.
  • SD
    skinner danny
    Dec 28, 2025
    5.0
    This store has a great worker his names is James he was very professional and knowledgeable. He guided me right to everything I needed. I just want to tell him Thank you again.
  • DH
    Donette Hartzell
    Dec 5, 2025
    5.0
    I have a great experience every time thanks to the amazing staff!
  • DA
    Dillon Arnett
    Nov 22, 2025
    1.0
    James, the manager has to be the most pointless useless person at the store, Helped me with nothing when I was having problems with an order, And wouldn’t refund me a $50 box of nails after spending hundreds of thousands of dollars there. I will never shop at Lowe’s again just because of him

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.