Store your belongings at Extra Space Storage on 360 W National Rd in Englewood, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, ADA compliant, covered loading bay, parking spaces, RV parking, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Zoe and Dominique as standout employees.
Cleanliness
The facility received high marks for cleanliness, with many reviews highlighting the well-maintained and immaculate conditions of the storage units and common areas.
Pricing Issues
Numerous customers expressed frustration over significant and unexpected price increases, feeling that the pricing practices were deceptive and unfair.
Climate Control Concerns
Several reviews raised serious concerns about the effectiveness of climate control, citing issues with air conditioning failures that led to damage to stored items.
Customer Service
While many customers appreciated the initial customer service experience, some reported issues with communication and resolution of problems, particularly regarding billing and unit access.
AL
Aron Lewis
1 day ago
5.0
Zoey and Alison are amazing and need a raise beat muncy!!!!!
MM
Mary Milyard
Oct 29, 2025
1.0
DO NOT RENT A UNIT HERE UNLESS YOU WANT TO BE PAYING DOUBLE OR EVEN TRIPLE WITHIN A YEAR OR LESS!!!!!
I rented a unit here in August of 2024. By December 2024, my rate had increased from $77/mo to $103/mo!!! While I was not happy with the increase, I figured it was worth it since I had experienced no issues with the staff or facility at that point. Fast forward 9 months later to September 2025 and my rate was jacked up to $149/mo!!!! This is for a 5x15 unit. Mind you, I can go online and book that same unit for about 1/3 of that cost!!!
I called and spoke with Chey (I apologize as I may have the spelling of her name wrong) on 10/29 and explained that I was frustrated with the price basically doubling in less than a year. I was given the standard, highly scripted response of "inflation and market pricing" being responsible for the increases. While I understand slight increases, doubling in less than a year is excessive. (Have everyone's wages doubled in a year?!) When I pointed out that I came from a prior storage unit facility that charged me $50 for 2 straight years with no contract and the same month-to-month payment model, she responded that I needed to remember the reasons I left that storage facility. (Funny thing is that I left that unit for this location because it was about 5 minutes closer to my house...that's it. I was actually VERY happy with the pricing AND customer service there, but I liked the prospect of the facility being just down the road from me.)
While I understand that the local store management say they have no control over the pricing, it is negligible at best to market units to people at one price to get them in the door and then continuously increase the price once they have all of their stuff there, knowing most people won't/can't easily move everything out.
I am considering contacting the Ohio Attorney General at this point regarding the pricing because it is clearly deceptive.
While I have had an overall pleasant experience with the staff here and loved that it was a woman-run business, I don't think I will be staying here much longer. The pricing issue screams of corporate greed and price gouging, simply because they can.
(I should have checked Reddit before renting a unit here as they are FULL of stories of people being ripped off with price increases constantly.)
The picture I included is the AI overview of a simple Google search, asking if Extra Space Storage is a decent company...
DA
D.j Antrican
Oct 25, 2025
5.0
The staff was phenomenal and helped us tour and find a unit for a great rate!
TG
Taylor Garbenis
Oct 25, 2025
5.0
Staff was super nice, the place looks super clean, and getting a storage unit was super easy. They seem great so far!
GH
Glenn Hoover
Oct 17, 2025
5.0
Very friendly professional service. Zoe the store manager was amazing. Definitely would recommend this business.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Englewood near Union, Clayton, Vandalia, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W National Rd and Union Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the office and gate access hours at Extra Space Storage in Englewood?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays. Gate access hours are daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Englewood, OH?
Extra Space Storage is located at 360 W National Rd, Englewood, OH 45322 near the intersection of W National Rd and Union Blvd.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up access units, climate-controlled units, and RV parking options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, available online and at the local facility.
Are there climate-controlled storage options at this facility?
Yes, climate-controlled storage units are available for storing temperature-sensitive items alongside standard storage units.
Can I store my RV at Extra Space Storage in Englewood?
Yes, the facility offers outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes with flexible month-to-month leases.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
How can the nearby Kmart store be helpful when visiting Extra Space Storage?
Kmart, a nearby discount and department store, is convenient for picking up packing materials or any last-minute items you may need before or after visiting Extra Space Storage.
What nearby attractions can I visit around Extra Space Storage in Englewood?
Nearby attractions include Marion's Piazza for pizza, Englewood Cinema for movies, and Sukha Inspired Yoga for fitness, providing options to relax or enjoy leisure time before or after your storage visit.
Is there public transit or services nearby that can aid in accessing Extra Space Storage?
While specific public transit stations are not listed, nearby services like LibertyX Bitcoin ATM and H&R Block provide additional financial services nearby to facilitate errands during your visit.