Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Elyria, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,742 reviews
5 stars
1,015
4 stars
415
3 stars
154
2 stars
50
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Delivery Issues
Several reviews highlighted significant problems with delivery, including missed appointments and unprofessional service during appliance deliveries.
Product Availability
Customers appreciated the variety of items available in the store, although some experienced issues with stock levels and ordering.
Store Experience
The store was generally described as clean and well-stocked, but some customers noted difficulties in finding staff for assistance.
Negative Experiences
A number of reviews expressed frustration with customer service failures, particularly regarding order issues and lack of accountability.
- RSrodger stewart2 days ago5.0Awesome plants for your yard and house
- GWGet Working3 days ago5.0I find what I'm looking for. Helpful staff.
- MMMartin MckrellDec 19, 20255.0Employee's ask if you need help finding something. Friendly service.
- JHJessica HopkinsNov 29, 20255.0I was looking to upgrade my oven and refrigerator. I hopped on the website and found what I wanted very easy. Paid for it and placed my order for delivery. Mind you, I did this on Thanksgiving night around 8pm. I was given a delivery date on 11/29. Sweet just in time for Christmas cookie baking. The communication was on point. I received texts for when they were about to arrive and they even called me. Once they arrived they delivered with ease. I was very impressed with how efficient and professional they were. Damien and Tommy were very informative about getting my new appliances up and going. 10/10 recommend! I will be going back when it is time to get a washer and dryer!
- JLJoel LargeNov 28, 20255.0Paul and Brian were a great help and went above and beyond good service to deliver great service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Elyria, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in Elyria?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, decks, doors, HVAC, lighting, roofing, windows, and more.
What recycling services does Lowe's provide?
Lowe's provides recycling for electronics, light bulbs, and batteries at their store.
Which nearby hotels can I stay at when visiting Lowe's in Elyria?
Nearby hotels include Red Roof Inn & Suites, Days Inns of America, Hampton Inn and Suites Elyria, and Best Western Inn.
What nearby grocery stores can I visit when shopping at Lowe's?
You can visit Marc's Stores or Giant Eagle for grocery shopping near Lowe's in Elyria.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Red Lobster and Rubin's Deli & Restaurant, both great options for dining near Lowe's.