Lowe’s in Dublin, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration.
Delivery Issues
Numerous complaints about delayed or incorrect deliveries, with poor communication regarding order status.
Store Organization
Several reviews mentioned that the store was well-kept and organized, but others found it difficult to navigate due to clutter.
Employee Attitude
While some employees received high praise for their assistance, others were described as unhelpful or dismissive.
AR
Anthony Robinson
Dec 31, 2025
4.0
Very helpful staff
GS
gabby sanchez
Dec 17, 2025
5.0
Excelente
JJ
JoeKnows
Dec 15, 2025
5.0
Needed an emergency snow blower ;) with the storm we got. Of the ones I wanted non were available other than the floor model. They ended up helping me purchase that specific one as a floor model so I could have one to use that day. So that made it super nice, then it was delivered to the house FOR FREE!!! The service and kindness shown by Edson, Ohron and Mary was beyond great. THANK YOU for your help, tips and help in making this purchase. Keep being awesome. The delivery people also should get credit for being on time and smooth in their delivery.
T
Кук Thomas
Nov 23, 2025
1.0
Never buy appliances from them.
48 hours return policy…otherwise they don’t care
MR
Marvin Royalty
Nov 22, 2025
2.0
Bought a dishwasher. Asked before buying when it could be installed. Was told they had plenty in warehouse but could not give me an exact date. One hour after purchase I received a text with an installation date 3 weeks away!
Called store managers (3 of them over 3 days) and finally received a reply stating they did have them in stock but couldn't help with the install date as it was determined by 3rd party installation firm. Called the 3rd party installation firm and was told they could install it 1-2 days after arrival in store.
Called Lowes again and they confirmed the delay was a Lowes delay but couldn't explain the delay or help with the install date.
Last purchase of any appliance from Lowes!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Dublin, OH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing, storage solutions, tools, and more for home improvement and construction needs.
What are the store hours for Lowe's Home Improvement in Dublin, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any special services offered at Lowe's in Dublin, OH?
Yes, Lowe's offers installation services for appliances, flooring, doors, lighting, HVAC, and more. They also provide free delivery, free haul away, easy returns and exchanges.
Can you tell me about nearby places of interest around Lowe's Home Improvement in Dublin, OH?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services, Mellow Mushroom for dining, and the Dublin Link Pedestrian Bridge, a local attraction for walking and sightseeing.
How might customers benefit from the nearby Blue Rhino Propane Exchange when visiting Lowe’s?
Customers can conveniently exchange propane tanks at Blue Rhino Propane Exchange next to Lowe's, making it easy to pick up propane for grills or heating while shopping for related outdoor or home improvement supplies.
What dining options are accessible near Lowe's Home Improvement in Dublin?
Mellow Mushroom and First Watch are nearby restaurants offering pizza, American cuisine, and breakfast, providing convenient dining options before or after shopping at Lowe's.
Are there fitness facilities near Lowe's in Dublin, OH?
Yes, nearby fitness centers such as F45 Training and CBuS Kickboxing & Conditioning offer exercise and martial arts classes for those looking to maintain an active lifestyle close to Lowe’s.