Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Dublin, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,701 reviews
5 stars
981
4 stars
412
3 stars
126
2 stars
52
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Product Availability
Customers frequently mention issues with stock levels and inventory accuracy, leading to frustration when items are not available as indicated.
Store Navigation
Some customers find the store easy to navigate, while others report disorganization and difficulty finding items due to cluttered aisles.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status have been noted, leading to dissatisfaction.
Positive Experiences
Several reviews highlight positive interactions with specific employees who provided exceptional service, contributing to overall satisfaction.
- TКук Thomas1 day ago1.0Never buy appliances from them. 48 hours return policy…otherwise they don’t care
- MRMarvin Royalty2 days ago2.0Bought a dishwasher. Asked before buying when it could be installed. Was told they had plenty in warehouse but could not give me an exact date. One hour after purchase I received a text with an installation date 3 weeks away! Called store managers (3 of them over 3 days) and finally received a reply stating they did have them in stock but couldn't help with the install date as it was determined by 3rd party installation firm. Called the 3rd party installation firm and was told they could install it 1-2 days after arrival in store. Called Lowes again and they confirmed the delay was a Lowes delay but couldn't explain the delay or help with the install date. Last purchase of any appliance from Lowes!!!
- SRSteve RogierNov 16, 20255.0Lowe’s has increased their workers on the floor which really helps out.
- RHRon HosenfeldOct 26, 20255.0For some reason I find those easier to navigate than home Depot. Additionally, at this particular Lowe's, the staff is always really helpful. Even had a young man offer to help me load up when he saw that I had a few heavy items. Nice guy studying computer science and I wish him well.
- KWKevin WamplerOct 24, 20253.0It's really a 2.5 but rounded up to the 3rd star. The shelves needed tidying up in ever asel I went down. Everything was semi in the right spot but made it very hard to find what I needed. Juat ended up leaving before I found what I was looking for. Would have stayed and asked a staff member if I could fins one. Walking out I seen every checkout was manual checkout. Overall 47%
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Dublin, OH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing, storage solutions, tools, and more for home improvement and construction needs.
What are the store hours for Lowe's Home Improvement in Dublin, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any special services offered at Lowe's in Dublin, OH?
Yes, Lowe's offers installation services for appliances, flooring, doors, lighting, HVAC, and more. They also provide free delivery, free haul away, easy returns and exchanges.
Can you tell me about nearby places of interest around Lowe's Home Improvement in Dublin, OH?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services, Mellow Mushroom for dining, and the Dublin Link Pedestrian Bridge, a local attraction for walking and sightseeing.
How might customers benefit from the nearby Blue Rhino Propane Exchange when visiting Lowe’s?
Customers can conveniently exchange propane tanks at Blue Rhino Propane Exchange next to Lowe's, making it easy to pick up propane for grills or heating while shopping for related outdoor or home improvement supplies.
What dining options are accessible near Lowe's Home Improvement in Dublin?
Mellow Mushroom and First Watch are nearby restaurants offering pizza, American cuisine, and breakfast, providing convenient dining options before or after shopping at Lowe's.
Are there fitness facilities near Lowe's in Dublin, OH?
Yes, nearby fitness centers such as F45 Training and CBuS Kickboxing & Conditioning offer exercise and martial arts classes for those looking to maintain an active lifestyle close to Lowe’s.