Lowe's Home Improvement

4.2
1862 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Dublin, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6555 Dublin Center Drive, Dublin, OH
43017, United States

Hours

Reviews

4.2
1,713 reviews
5 stars
989
4 stars
415
3 stars
129
2 stars
52
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.

Product Availability

Customers frequently noted issues with product availability and stock levels, leading to frustration.

Delivery Issues

Numerous complaints about delayed or incorrect deliveries, with poor communication regarding order status.

Store Organization

Several reviews mentioned that the store was well-kept and organized, but others found it difficult to navigate due to clutter.

Employee Attitude

While some employees received high praise for their assistance, others were described as unhelpful or dismissive.
  • AR
    Anthony Robinson
    Dec 31, 2025
    4.0
    Very helpful staff
  • GS
    gabby sanchez
    Dec 17, 2025
    5.0
    Excelente
  • JJ
    JoeKnows
    Dec 15, 2025
    5.0
    Needed an emergency snow blower ;) with the storm we got. Of the ones I wanted non were available other than the floor model. They ended up helping me purchase that specific one as a floor model so I could have one to use that day. So that made it super nice, then it was delivered to the house FOR FREE!!! The service and kindness shown by Edson, Ohron and Mary was beyond great. THANK YOU for your help, tips and help in making this purchase. Keep being awesome. The delivery people also should get credit for being on time and smooth in their delivery.
  • T
    Кук Thomas
    Nov 23, 2025
    1.0
    Never buy appliances from them. 48 hours return policy…otherwise they don’t care
  • MR
    Marvin Royalty
    Nov 22, 2025
    2.0
    Bought a dishwasher. Asked before buying when it could be installed. Was told they had plenty in warehouse but could not give me an exact date. One hour after purchase I received a text with an installation date 3 weeks away! Called store managers (3 of them over 3 days) and finally received a reply stating they did have them in stock but couldn't help with the install date as it was determined by 3rd party installation firm. Called the 3rd party installation firm and was told they could install it 1-2 days after arrival in store. Called Lowes again and they confirmed the delay was a Lowes delay but couldn't explain the delay or help with the install date. Last purchase of any appliance from Lowes!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.