Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Defiance, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,091 reviews
5 stars
589
4 stars
276
3 stars
107
2 stars
31
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are described as rude or unprofessional.
Product Availability
Customers frequently noted issues with items being out of stock or unavailable, leading to frustration.
Delivery Issues
Numerous reviews highlighted problems with delivery scheduling and execution, causing significant dissatisfaction among customers.
Store Organization
While some customers appreciated the cleanliness and organization of the store, others reported disorganization and difficulty finding assistance.
Employee Knowledge
There are mixed reviews regarding employee knowledge; some staff are commended for their expertise, while others are criticized for lacking information.
- AIAlonzo Contractors Inc2 days ago5.0Good place
- CFCNC FabricationJan 4, 20264.0The quality of products are typically better than other similar type of stores, especially the brands of tools. They could do a better job of adding a few more staff members during business hours vs trying to save some money on payroll.
- SRStanley RJan 3, 20265.0Staff helpful and even volunteered to help load my box, get a Lowe’s credit card and save even more
- BJBrandon JordanDec 30, 20251.0Always delivery to my neighbors house and it’s my job to recover the package I have my house number on my house 2 times big and clear never will I order from here again
- GDGlynis DunlapDec 23, 20251.0Bought a GE Stove. Used it 1 time and needed serviced. Lowes will not let me return it. GE insists we use their Bodwell technicians to look at stove. No tech in our area. New stove, cant use it, can't get it fixed, can't return it. Dont sell it if you cant service it in your area! Do not buy appliances from Lowes!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Defiance, OH?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Defiance?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday exceptions.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Defiance location.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
What installations services does Lowe's provide?
Lowe's offers various installation services including appliances, blinds, carpet, countertops, decking, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, playsets, roofing, siding, windows, and more.
I am visiting Lowe's in Defiance. Are there any nearby places I can visit for dining options?
Yes, nearby dining options include Bob Evans, Tropical Smoothie Cafe, Frisch's Big Boy, and Taco Bell, all within close proximity to Lowe's, making it convenient to grab a meal before or after shopping.
Are there any nearby stores where I can get financial services while visiting Lowe's?
Yes, nearby financial service locations include LibertyX Bitcoin ATM, Western Union, Edward Jones, and The Exchange Network ATM, providing convenient options for currency exchange, money transfers, and financial advising.
If I'm shopping at Lowe's Defiance for home improvement, where can I find locksmith services nearby?
Minute Key, a key and locksmith service, is located nearby, offering convenient access to locksmith services during your visit to Lowe's.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online in your Order History. In-store returns require proof of purchase at the customer service desk.