Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Columbus, OH Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Columbus area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
469 reviews
5 stars
287
4 stars
108
3 stars
43
2 stars
13
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service experiences.
Product Quality
Customers appreciate the variety and quality of products available, but some feel that prices are high and certain items are not worth the cost.
Store Environment
The store is generally described as clean and well-organized, though some customers noted issues with crowding and long checkout times.
Availability Issues
Several customers expressed frustration with product availability and the handling of orders, including delays and discontinued items.
- JDJsaun DavisDec 23, 20251.0If I could give 0 I would I bought items a year ago they discontinued it and canceled them without me saying anything to me tried to give them another shot sent items to wrong address no refund no replacement no discounts on next purchase would not recommend terrible customer service hope whoever got my drop front shoe boxes enjoys them
- NNnhi NguyenDec 10, 20252.0Typically always have a good experience here and the customer service is awesome. However, I got an acrylic bookstand and when I put a book on it the bookstand broke. Manager continued insinuating that it has been used from wear and tear. I told her numerous times that I just put a book on it. I asked her if the book stand had a weight limit because it wasn't labeled anywhere and she had no response. Not a good experience. Won't be back.
- EFElsa FischmanNov 21, 20253.0Very empty store
- TWTanner WoodJul 17, 20255.0Christine & her team did an amazing job helping us design and install our closet. Highly recommend working with them if you’re considering customizing your space!
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Columbus offer?
The Container Store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store provide financing options?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can an In-Home Designer visit my home for customization and organization services?
Yes, In-Home Designers and Organizers offer free visits to your home to design spaces and organize, providing written proposals including time and product costs.
Is there a free design service available if I don't live near a store?
Yes, you can schedule a Virtual Design appointment and work with a Design Specialist remotely via phone, tablet, or computer.
What types of custom spaces can I design at The Container Store?
You can choose from a wide variety of custom spaces including solid steel and built-in wood options to fit any room, style, and budget.
What are the store hours for The Container Store in Columbus?
The store is open Monday through Thursday from 10 AM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 18 PM.
Where is The Container Store located in Columbus, OH?
The Container Store is located at 4184 Easton Gateway Drive, Columbus, OH 43219.
What nearby places can I visit around The Container Store at Easton Gateway Drive?
Nearby places include Elm & Iron (furniture and antique store), Solich Piano (musical instruments and fashion accessories), and Z Gallerie (home decor).
Are there dining options close to The Container Store at Easton Gateway Drive?
Yes, nearby dining options include Chuy's Mexican Restaurant, Pies and Pints Pizzeria, and Zoup soup restaurant.
What fitness and wellness facilities are near The Container Store at Easton Gateway Drive?
You can find CycleBar Easton (cycling gym), Elements Massage spa, and CorePower Yoga studio nearby for fitness and wellness.