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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Columbus, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,669 reviews
5 stars
907
4 stars
400
3 stars
153
2 stars
56
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about stock discrepancies and issues with online inventory accuracy.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints regarding delivery coordination and communication, leading to frustration among customers.
Employee Knowledge
While some employees are noted for their expertise and willingness to help, others are criticized for lack of knowledge and assistance.
- JOJennifer OlsonJan 5, 20265.0Love this store! They have everything
- JGJanis GreenDec 27, 20255.0Lowe's had the Christmas storage bins that I needed right up front for easy access. Made my shopping trip quick and efficient.
- TTTonyDec 27, 20255.0Roger in lumber was awesome, so helpful and professional! He should get a raise!
- IDI DENNISDec 24, 20252.0Carpet cleaner rental was filled with animal hair. Please inspect before you rent. After an hour cleaning the machine we were able to use and it worked
- JTJake TerzakDec 24, 20251.0Stood in line for 10 minutes while Jeffrey the old man cashier just stood there and let a line build while a man was on the phone looking for his pin. The man even offered to step out of line so other people could check out, to which Jeffrey just looked at me then said nothing and continued standing there. Finally someone else comes to help and the man takes HIMSELF out of line. Then the card readers arent working. Keeps telling me to hit the green button and run credit but it didnt even do that... incredibly frustrating experience and poor customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Columbus, OH?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more at Lowe's Home Improvement.
What are the operating hours for the Lowe's Home Improvement store in Columbus, OH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What are the accepted payment options at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What types of installation services are available at Lowe's Home Improvement?
Lowe's provides installation services for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC systems, lighting, playsets, water heaters, siding, sinks, smart home devices, tile flooring, toilets, vanities, washers and dryers, water filters, windows, roofing, fence, and flooring.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History before shipping it back. For in-store returns, provide proof of purchase at the customer service desk.
Is there a nearby propane exchange service from Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where customers can conveniently exchange propane tanks near Lowe's at 1465 Polaris Parkway, Columbus, OH.
Are there dining options close to Lowe's Home Improvement in Columbus, OH?
Yes, nearby dining options include Panera Bread, Pizza Hut Express, Taco Bell, Jersey Mike's Subs, and Starbucks, allowing customers to grab a meal or coffee before or after shopping at Lowe's.
Which nearby stores can complement my shopping experience at Lowe's Home Improvement?
Nearby stores such as Target Polaris for groceries and general shopping, Best Buy for electronics and appliances, and Five Below for discount goods can complement your visit to Lowe's for home improvement needs.