Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Columbus, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,727 reviews
5 stars
1,432
4 stars
725
3 stars
283
2 stars
105
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised helpful and friendly employees, others reported poor service and unprofessional behavior.
Product Availability
Customers frequently noted that the store is well-stocked and carries a wide selection of items, making it a reliable choice for home improvement needs.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, including damage to property and poor communication.
Store Experience
Overall, customers appreciated the store layout and cleanliness, but some expressed frustration with long wait times and difficulty finding assistance.
Pricing
Many customers found Lowe's prices competitive, although some noted that certain items were cheaper at other retailers.
- WRWayne RemyNov 10, 20251.0New washer delivered and doesn’t work. Delivery guys were not good. STILL HAVENT GOTTEN MY REFUND.
- HAHicran AlaçamNov 4, 20255.0Do you want more 5-star Google reviews? Best of all, they’re free! We can provide as many as you need to help your business reach the top of Google Maps. Contact us on Telegram: @gthisjpeg
- JCJuan CalderonOct 23, 20255.0Not bad , whatever you need you'll find it here. Just makes sure to check out the app first you can make a list of what you need and see if is in stock or must be order to store. But overall good store
- DWDennis WhiteOct 14, 20254.0Great service, the employees are very helpful
- VDVicki DukesOct 13, 20255.0I needed an extension cord and some shopping peace. Found what I wanted and also found some amongst the smiling faces..staff was very helpful. I got a Veteran discount and parking spot. That made me happy. Price was nice and the store was well stocked and organized. Product quality was great. Glad I decided to go in and shop. Go for the shopping and stay for the peace!!! No one hassling me with gimmicks. Self check out was great. No line no waiting. I will come back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Columbus, OH?
You can find appliances, bathroom supplies, building materials, tools, flooring, paint, garden tools, grills, outdoor furniture, plumbing supplies, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Columbus, OH?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You'll also receive email updates when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as forms of payment.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, cabinets, doors, and more to assist with your projects.
Does Lowe's have any recycling programs?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries to support environmentally friendly practices.
Where is Lowe's Home Improvement located in Columbus, OH?
Lowe's Home Improvement is located at 2345 Silver Drive, Columbus, OH 43211, USA.
What nearby places can I visit when shopping at Lowe's?
Nearby places include Experts Garage Door Repair Installation Process for garage services, Dan's Deli for a quick meal, and ALDI USA for grocery shopping, making your visit to Lowe's convenient and enjoyable.
Are there nearby automotive services around Lowe's Home Improvement in Columbus?
Yes, NTB National Tire and Battery, Tire Kingdom, and NTB - National Tire & Battery offer tire and automotive repair services near Lowe's, useful for customers needing vehicle maintenance.
Can I visit entertainment and cultural spots near Lowe's Home Improvement?
Yes, you can visit the Ohio Historical Society, CCS Hudson Center museum, or the Columbus Crew SC stadium nearby, perfect for enjoying local culture before or after shopping.