Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Columbus, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,417 reviews
5 stars
1,179
4 stars
623
3 stars
275
2 stars
99
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers generally find a good selection of products, but some express frustration over stock issues and difficulty finding items.
Store Cleanliness
The store is often noted for being clean and organized, contributing positively to the shopping experience.
Checkout Experience
Many reviews mention long wait times at checkout, particularly at self-service lanes, indicating a need for improvement in this area.
Staff Knowledge
While some employees are praised for their knowledge and assistance, others are criticized for lacking product knowledge and not being helpful.
- CMcolleen mclaughlinNov 11, 20255.0Good place to go if you need staff help. They have plenty of staff and are easy to find. Otherwise the only difference from other Lowes is layout
- VBVal BarryNov 11, 20255.0Lowe’s very helpful employees! Easy to navigate. Organized! And clean.
- BHBailey HillNov 7, 20251.0Unsure what the employees get paid for because it isn’t to help the customers. Attempted to make a purchase today of two appliances and was directed to go wait for Brandon. Then I was told to wait on a Tim. Neither men showed. As I was walking out there were multiple employees standing at the front chatting. Another customer was asking for a manager as we were leaving so clearly this is a pattern.
- LLLarry LongOct 27, 20255.0I loved looking at Lowe’s selection many tools paint home improvements lawn equipment I d look around bought some plumbing out there atmospheres great their great staffs very kind helpful services awesome cashier was pleasant helpful prices are fair their great for community
- SLScott LogsdonOct 26, 20253.0Always have a good selection. Difficult finding staff to help sometimes. If you know what you want you can usually find it on your own because there is rarely anyone to help you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products are available at Lowe's Home Improvement in Columbus, OH?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Columbus, OH?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will also be sent if your order status changes.
What brands can I find at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kohler, Kobalt, and many more.
What installation services does Lowe's offer?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, flooring, garage doors, heating & cooling, lighting, windows, and more.
Are there any nearby places where I can get a quick key or lock service?
Yes, minuteKEY and Minute Key locksmith services are located nearby, which can be convenient for customers needing key duplication or lock services when visiting Lowe's.
What nearby dining options are available around Lowe's Home Improvement in Columbus?
Nearby dining options include Dunkin' for coffee and donuts, McDonald's for fast food, Popeyes Louisiana Kitchen for chicken, Kahiki Polynesian Restaurant, and the S&S Everything Food Truck.
Are there convenient nearby stores for shopping or errands when visiting Lowe's?
Yes, nearby stores include Dollar General for discount shopping, Walgreens for pharmacy and beauty supplies, and Eastmoor Square shopping center for a variety of retail options.