Brand Certified
Lowe's Home Improvement
4.0(2529 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
3616 East Broad Street, Columbus, OH
43213, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(614) 238-2601
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/OH-Columbus/1211
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Columbus, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.0
2,529 reviews
5 stars
1,250
4 stars
631
3 stars
281
2 stars
110
1 star
257
- JMJesse Morton6 days ago2.0Unorganized unprofessional
- RARachel AilingFeb 27, 20261.0This store is is worthless. Customer service is terrible. There were 8 associates standing around doing nothing when I had to go inside after waiting 10 minutes for order pickup. My order was filled with the wrong size item when I selected no item substitutions in my app. I was also directed to a different door to do my order pick up without a call or notification in the app. This store is always dirty, items are either not in stock or in incorrect places. There's another Lowes ten minutes down the road from this one and it's so much nicer. This one should just be closed. It's gone way down hill.
- AJAdava JFeb 14, 20262.0I’ve been coming to this Lowe’s since I was a kid but will not return to this location. As I stood to begin my self-checkout process, an odd old white female employee stood by me and said nothing. I looked at her, which prompted her to ask if I needed help with anything. I only had five items and declined the need for help… She then proceeded to stand and watch me the entire process. Extremely uncomfortable experience and I unfortunately will not be back.
- PHPhyllis HarrisFeb 5, 20264.0They had choices, and service was good.
- AGAfzal “Majahid-ul-jashua” GulzarJan 26, 20261.0Staff members not helping
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products are available at Lowe's Home Improvement in Columbus, OH?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Columbus, OH?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will also be sent if your order status changes.
What brands can I find at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kohler, Kobalt, and many more.
What installation services does Lowe's offer?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, flooring, garage doors, heating & cooling, lighting, windows, and more.
Are there any nearby places where I can get a quick key or lock service?
Yes, minuteKEY and Minute Key locksmith services are located nearby, which can be convenient for customers needing key duplication or lock services when visiting Lowe's.
What nearby dining options are available around Lowe's Home Improvement in Columbus?
Nearby dining options include Dunkin' for coffee and donuts, McDonald's for fast food, Popeyes Louisiana Kitchen for chicken, Kahiki Polynesian Restaurant, and the S&S Everything Food Truck.
Are there convenient nearby stores for shopping or errands when visiting Lowe's?
Yes, nearby stores include Dollar General for discount shopping, Walgreens for pharmacy and beauty supplies, and Eastmoor Square shopping center for a variety of retail options.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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