La-Z-Boy Columbus

4.6
1099 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Columbus
1131 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.6
1,099 reviews
5 stars
887
4 stars
111
3 stars
22
2 stars
22
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, professionalism, and knowledge of the sales staff, particularly mentioning individuals like Brittany, Robert, and Doug.

Product Quality

Many reviews highlighted the quality and comfort of the furniture, with specific mentions of recliners and sofas being well-made and aesthetically pleasing.

Shopping Experience

The overall shopping experience was described as positive, with customers appreciating the low-pressure sales approach and the welcoming atmosphere of the store.

Delivery Service

Customers reported satisfaction with the delivery service, noting that it was prompt, professional, and attentive to their needs.

Variety and Selection

The store was noted for its wide selection of furniture and fabrics, allowing customers to find options that suited their preferences.
  • BS
    Brian Starr
    1 day ago
    5.0
    Great shopping experience! Doug was so friendly and helpful. Reasonable prices, too! Definitely recommend if you’re looking for a recliner and/or furniture.
  • PB
    Phyllis Byard
    3 days ago
    5.0
    Our sales representative was incredibly helpful. She listened to what we wanted and did her best to show us only those chairs. She was very friendly too. This is our second purchase of a La-Z-Boy chair from this store. The price was excellent.
  • AL
    Adrienne Lang
    Nov 12, 2025
    5.0
    I am so excited about our purchase at this store. Our sales person, Doug, was extremely helpful in getting us in the proper furniture for our needs, making numerous suggestions. This is why after a previous purchase, we came right back to Doug for this purchase! Highly recommend.
  • HL
    Heather Luke
    Nov 9, 2025
    5.0
    Brought my uncle to La Z Boy to pick out a recliner for his new retirement home. Robert at Polaris was great - showing us options, discussing pros and cons, answering questions, and patiently enjoying the shopping process with us. We selected a chair that's in stock so we could have it delivered quickly. Two days later, my uncle was relaxing in his new chair! We'll be heading back soon to pick out a "guest" chair.
  • DR
    Diana Ray
    Nov 8, 2025
    5.0
    Had a great experience at La-Z-Boy on Polaris Parkway! We purchased rugs, recliners, sofa and lamps, and the entire process was smooth and enjoyable. The staff was friendly, helpful, and knowledgeable — no high-pressure sales at all. We really appreciated being able to take our time and find exactly what we wanted. Highly recommend!

Frequently Asked Questions About La-Z-Boy Columbus

What types of furniture can I find at La-Z-Boy Columbus?

La-Z-Boy Columbus offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Columbus?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.