La-Z-Boy Columbus

4.6
1134 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Columbus
1131 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.6
1,134 reviews
5 stars
917
4 stars
115
3 stars
22
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, particularly mentioning individuals like Doug, Caitlin, and Robert.

Product Quality

Many reviews highlighted satisfaction with the quality and comfort of the furniture, with specific mentions of recliners and customization options.

Shopping Experience

The overall shopping experience was described as pleasant and low-pressure, with customers appreciating the time taken by staff to assist them without feeling rushed.

Delivery Service

Delivery teams received positive feedback for their professionalism and efficiency, although there were some concerns about communication regarding delivery times.
  • RR
    Richard
    6 days ago
    5.0
    Katelyn and rest of staff were courteous and professional. Doug was off and I suspect needed a bit of a break from the end of year holiday specials.
  • JW
    Jeff Walker
    Dec 31, 2025
    5.0
    Robert was very helpful. He listened to my wants for the new chair and then showed us several different options. He was very considerate. The actual purchase was done in minutes
  • JS
    Jennifer Stoessner
    Dec 31, 2025
    5.0
    Caitlin offered excellent insights and was available without being overbearing. This was the best furniture purchase experience I’ve ever had. Highly recommend both the salesperson and the product. We loved the customization available and the number of options can’t be beat.
  • JF
    Jon Funk
    Dec 31, 2025
    4.0
    We recently got a new recliner. Our experience in the store was great. Dave K was very helpful in suggesting custom features to meet our needs. I was a little disappointed with the color when it was delivered (it was more gray and I wanted tan) but we didn't mention it. We chose the color from a swatch and it wasn't an error on their part. We are impressed with the color and would certainly purchase from them again.
  • KA
    Kathleen Abel
    Dec 20, 2025
    5.0
    Even though we arrived at the store near closing time, Doug Kay, the Sales Manager, did not make us feel rushed in making a decision on a rocker recliner. He was helpful in every way possible from trying out several chairs to picking out the fabric color. Pleasant experience; can’t wait to get my rocker recliner on a swivel. Thank you, Doug. 10 stars

Frequently Asked Questions About La-Z-Boy Columbus

What types of furniture can I find at La-Z-Boy Columbus?

La-Z-Boy Columbus offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Columbus?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.