Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,052 reviews
5 stars
891
4 stars
92
3 stars
21
2 stars15
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales staff, particularly Malcolm and Cooper, received high praise for their knowledge, patience, and non-pushy approach, enhancing the overall shopping experience.
Product Quality
While many customers appreciated the quality of the furniture, there were notable complaints regarding issues with specific items, such as recliners and delivery problems.
Delivery Experience
Most customers reported a smooth and efficient delivery process, with courteous delivery personnel, although some faced delays and issues post-delivery.
Sales Process
Customers enjoyed a pressure-free sales environment, with staff providing helpful guidance and allowing ample time for decision-making.
Store Atmosphere
The store was described as pleasant and inviting, contributing to a positive shopping experience.
- LHLisa Heuring6 days ago5.0When entering the store Scott approached us. He let us know his name and he was there to answer any questions. It was nice to know that we were being helped without pressure. He gave us all our options and was very knowledgeable. We are excited for our chairs to be delivered!
- KSKasey SimsNov 12, 20255.0Malcom was amazing from the Easton store. He had so much patience and was incredibly knowledgeable. We were so thankful he assisted us with such a major purchase. He put no pressure on us what so ever. We will absolutely go back to purchase additional items from him.
- NHNancy HuskeyNov 2, 20255.0My experience with Lazy boy Easton was top notch. Our sales person, Scott Bland, was very helpful in our search for a couch and loveseat. The delivery went smooth and the delivery crew were efficient as well. We are very pleased with our purchase.
- LELaura EngelhornNov 2, 20255.0What a great experience. Scott was patient, kind, funny, understood what my needs were and offered suggestions. He listened. Spent the time and didn’t rush me. The quality is wonderful and the whole sales team made it a much less than daunting task. Highly recommend!
- PEPatty EggletonNov 1, 20255.0Malcolm was a pleasure to meet and his knowledge of the different options of each item. I explained our needs and he provided exactly what we needed. Be sure to ask for Malcolm!!!
Frequently Asked Questions About La-Z-Boy Columbus
What types of furniture does La-Z-Boy Columbus offer?
La-Z-Boy Columbus offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, sleepers, and home accessories.
Does La-Z-Boy Columbus provide delivery services?
Yes, La-Z-Boy Columbus offers delivery services for their furniture products.
What are the regular store hours for La-Z-Boy Columbus?
La-Z-Boy Columbus is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Columbus?
No, La-Z-Boy Columbus does not require proof of COVID-19 vaccination for entry.
What payment methods are accepted at La-Z-Boy Columbus?
La-Z-Boy Columbus accepts American Express, Discover, MasterCard, and Visa credit cards.
Does La-Z-Boy Columbus provide any in-home services?
Yes, they offer in-home design services to help customers with furniture selection and room planning.
Where is La-Z-Boy Columbus located?
La-Z-Boy Columbus is located at 4228 Easton Gateway, Columbus, OH 43219, USA.
What nearby places can I visit before or after shopping at La-Z-Boy Columbus?
Nearby you can visit landmarks and stores such as La-Z-Boy Home Furnishings & Décor, Petco, Golf Galaxy, and The Container Store for a varied shopping experience.
Are there dining options close to La-Z-Boy Columbus?
Yes, nearby restaurants include Pies and Pints Pizzeria, Z!Eats salad bar, Zoup soup restaurant, Hot Chicken Takeover, and Melt Bar and Grilled for a variety of cuisine choices.
Can I find fitness and wellness centers near La-Z-Boy Columbus?
Yes, fitness and wellness options nearby include CycleBar Easton for cycling classes, CorePower Yoga studio, and True REST Float Spa for relaxation and beauty treatments.