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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2160 Innis Rd in Columbus, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,859 reviews
5 stars
1,760
4 stars
47
3 stars14
2 stars7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and professional, with specific mentions of employees like DJ, Ty, and Terrell.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive overall experience.
Efficiency
Many reviews highlighted the quick and smooth rental process, with staff providing clear explanations and assistance.
Affordability
Customers appreciated the budget-friendly pricing of the storage units, although some suggested further price reductions.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding one staff member's service.
- RARem Atmos3 days ago5.0Everybody was very helpful, understanding, and accommodating! I appreciate the staff for their kindness.
- JMJenn M3 days ago5.0Ty was helpful and professional. Got everything set up with ease. Great experience
- LGLexi GilkersonNov 14, 20255.0I came with a friend to help her move things into her unit. DJ was awesome and a HUGE help!
- RGRob GraessleNov 13, 20255.0Great team! Always willing to do the right thing for the customer.
- RDRegina DeLoachOct 28, 20255.0I am posting this for someone who does not do Google or social media, but they were wanted to express their gratefulness of such a good Customer service from the young man Justin who assisted her
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Columbus residents near Northeast Columbus, North Linden, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Innis Rd between Cleveland Ave and Westerville Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Columbus, OH?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What features make Extra Space Storage a hassle-free storage solution?
They offer a large selection of storage units, exceptional security, helpful staff, electronic gate access, and an on-site resident manager.
Are there climate-controlled storage units available?
Yes, most facilities offer climate-controlled units for temperature-sensitive items, along with standard storage units without climate control.
Does Extra Space Storage provide drive-up access to storage units?
Yes, drive-up units are available, allowing you to pull your vehicle directly to your unit for easy loading and unloading.
Can I store my RV at Extra Space Storage?
Yes, they provide outdoor parking, covered parking, and indoor storage options for RVs of all sizes with flexible month-to-month leases.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Columbus?
It is located at 2160 Innis Rd, Columbus, OH 43224, between Cleveland Ave and Westerville Rd.
Are there nearby mail services that can assist customers?
Yes, the US Post Office and United States Postal Service are nearby, making it convenient to send or receive packages after your storage visit.
What local stores near Extra Space Storage can help with home improvement needs?
Zettler Hardware and RHR Home Repair and Improvements are nearby for hardware and home improvement supplies you might need.
Are there local entertainment options near Extra Space Storage?
Yes, the HPL Bowling Center and HP Lanes bowling alleys, as well as the Filipinas Centre event venue, are nearby for leisure activities before or after your storage visit.