Extra Space Storage

4.9
986 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3569 E Main St in Columbus, OH today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3569 E Main St, Columbus, OH
43213, United States

Hours

Reviews

4.9
986 reviews
5 stars
934
4 stars
25
3 stars
10
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Dennis, Ameena, and DJ for their helpfulness and professionalism.

Cleanliness

Customers consistently noted that the facilities are clean and well-maintained, contributing to a positive overall experience.

Efficiency

Many reviews mentioned the quick and efficient rental process, with staff making it easy for customers to secure storage units.

Staff Friendliness

The staff was frequently described as friendly and approachable, creating a welcoming atmosphere for customers.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding communication and pricing issues, indicating room for improvement.
  • RB
    Richard Bolton
    6 days ago
    5.0
    Excellent customer service and very helpful
  • TB
    Tammy Blevins
    Jan 3, 2026
    5.0
    Dennis was great to work with
  • AL
    Administration Lead
    Dec 31, 2025
    1.0
    Make sure this place gives notice of default or intent to reposs or lien ur property because they will seize ur property and auction it off which is unlawful and theft. Do NOT give any power of atty or any consent under their fraudulent contracts. This place CANNOT - NOT allow you access to your property or it’s THEFT! They must give NOTICE and opportunity to cure and following the proper steps to placing a lien and if they have not go back and sue them for FRAUD & other federal crimes (report to FTC immediately if they have done this to you as someone alerted they are doing)
  • NN
    nicholas487
    Dec 23, 2025
    5.0
    Thank you for your help, Dennis! Take care
  • JM
    Janvier & Maxine
    Dec 8, 2025
    5.0
    Dennis was amazing and helpful. We’ve been renting from this facility for the past 3 years and they always make sure we’re good. Dennis has amazing customer service and prompt response time

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.