Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3569 E Main St in Columbus, OH today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
986 reviews
5 stars
934
4 stars
25
3 stars10
2 stars3
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Dennis, Ameena, and DJ for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the facilities are clean and well-maintained, contributing to a positive overall experience.
Efficiency
Many reviews mentioned the quick and efficient rental process, with staff making it easy for customers to secure storage units.
Staff Friendliness
The staff was frequently described as friendly and approachable, creating a welcoming atmosphere for customers.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding communication and pricing issues, indicating room for improvement.
- RBRichard Bolton6 days ago5.0Excellent customer service and very helpful
- TBTammy BlevinsJan 3, 20265.0Dennis was great to work with
- ALAdministration LeadDec 31, 20251.0Make sure this place gives notice of default or intent to reposs or lien ur property because they will seize ur property and auction it off which is unlawful and theft. Do NOT give any power of atty or any consent under their fraudulent contracts. This place CANNOT - NOT allow you access to your property or it’s THEFT! They must give NOTICE and opportunity to cure and following the proper steps to placing a lien and if they have not go back and sue them for FRAUD & other federal crimes (report to FTC immediately if they have done this to you as someone alerted they are doing)
- NNnicholas487Dec 23, 20255.0Thank you for your help, Dennis! Take care
- JMJanvier & MaxineDec 8, 20255.0Dennis was amazing and helpful. We’ve been renting from this facility for the past 3 years and they always make sure we’re good. Dennis has amazing customer service and prompt response time
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Columbus residents near Whitehall, Bexley, and East Columbus.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Capital University.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Columbus, OH?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays as listed.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, indoor units, climate controlled units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage sells moving and packing supplies such as boxes, available online and at local facilities.
Can I access my storage unit at Extra Space Storage 24 hours a day?
The gate hours for unit access are daily from 6:00 AM to 10:00 PM, so 24-hour access is not available.
Is there an on-site manager at Extra Space Storage to assist customers?
Yes, there is an on-site resident manager available to assist with storage needs and inquiries.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Extra Space Storage located near any colleges?
Yes, Extra Space Storage is close to Capital University, making it convenient for students and staff needing storage solutions.
What nearby places could help customers access Extra Space Storage?
Nearby gas stations like Murphy USA and mobile phone stores such as Allied Communication Whitehall and T-Mobile can assist customers with travel needs or connectivity before visiting the storage facility.
Are there dining options near Extra Space Storage where customers can eat?
Yes, nearby restaurants include Subway, Captain D's, and Raising Cane's, providing convenient dining before or after a storage visit.
What service and entertainment options are available near Extra Space Storage?
Customers can find entertainment and services nearby such as Game Stop for video games and Clean Laundry for laundromat and dry cleaning needs.