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Store your belongings at Extra Space Storage on 1300 Alum Creek Dr in Columbus, OH today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, RV parking, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
309 reviews
5 stars
290
4 stars
9
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jeff, Snez, and Stephen, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.
Facility Quality
The storage facility is consistently described as clean, secure, and well-maintained, providing a sense of safety for customers.
Pricing Concerns
Some customers expressed frustration over frequent and significant price increases, which led to dissatisfaction and decisions to move out.
Accessibility Issues
A few reviews mentioned inconvenient access hours and unclear instructions for using the facility, which caused confusion for some customers.
Mixed Experiences
While many customers had positive interactions, there were isolated reports of poor customer service and unresolved issues, particularly regarding theft and refunds.
- LMLarry Matsko2 days ago1.0Cost of the room went from $80 to $160 overnight. No advance warning, nothing. Do not rent here. They will steal your money like they did mine and tell you they're allowed to because of the contract you signed.
- MHMichael Hamilton5 days ago5.0We had a very streamlined, pleasant experience with Jeff today. In addition to ease of renting a unit, our representative was already concerning himself with the best rates and we got an amazing 1st months free discount, a new lock, a roll of packing tape with dispenser and an upgrade on storage size for half of their competitor prices. We will recommend them to friends and family.
- RLReece LedbetterNov 14, 20255.0I had a smooth and easy transaction, Jeff S was vary knowledgeable and helpful in every way during the process. I would recommend using Extra Space Storage. Linda Ledbetter
- JFJohn FordeNov 2, 20255.0Great staff, great convenience, definitely great values for what they offer.
- CJcindi janesOct 28, 20255.0Great store, great storage! Staff is very friendly especially Jeff! Security is awesome it's a good to
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Columbus, Bexley, Whitehall, Obetz, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-70 and Alum Creek Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
You can access your storage unit every day from 6:00 AM to 10:00 PM.
When is the Extra Space Storage office open to assist customers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 17:30 PM, and closed on Sundays.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, standard units, vehicle storage for cars and RVs, and more.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer a variety of moving and packing supplies, including boxes, available online and at the facility.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online through their website for convenience and savings.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
Does Extra Space Storage offer RV and car storage solutions?
Yes, they provide outdoor, covered, and indoor storage options for RVs and cars with flexible month-to-month leases.
How can Grand Prix Karting Indoor Entertainment enhance my visit to Extra Space Storage?
After storing your belongings, you can enjoy fun activities like go-karting and laser tag at Grand Prix Karting, which is nearby.
What nearby food options are available around Extra Space Storage?
You can visit Buckeye Bread Company for bakery goods and smoothies or Four Seas Asian Food for grocery and dining options close to the storage facility.
How can nearby services like CARSTAR Alum Creek benefit customers of Extra Space Storage?
If you need automotive repairs or bodywork, CARSTAR Alum Creek is conveniently located nearby to assist you during your visit.