Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5660 W Broad St in Columbus, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
745 reviews
5 stars
689
4 stars
24
3 stars6
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Snez, Dawn, and Eric for their exceptional service.
Cleanliness
Customers frequently mention that the storage units and facilities are clean and well-maintained, contributing to a positive overall experience.
Ease of Process
Many reviews note that the rental process is smooth and efficient, with quick setup and helpful staff making it easy for customers to access their units.
Security Concerns
Some customers expressed concerns about safety and security, mentioning issues like unauthorized access and inadequate lighting at certain locations.
Pricing Issues
Several reviews indicate dissatisfaction with sudden price increases and lack of clarity regarding promotional rates, leading to frustration among customers.
- RMRona Moore1 day ago5.0Dawn K. Is awesome! She knows what she's doing and most important is her customer service! She's down to earth! Thanks!
- SSSamantha Sorensen1 day ago5.0Great customer service!! Ty!!
- RHRichard HillNov 4, 20255.0He was extremely helpful and acted with a sense of urgency. I could tell he sincerely loves his job and cares about the experience his customers are having. He deserves a promotion!
- POPoppy OhioOct 25, 20255.0folks in the office are great to work with nice clean spaces would highly recommend them
- GRguy RameyOct 7, 20255.0I’ve had a great experience with Extra Space Storage on West Broad Street! The customer service here is excellent — the staff is always friendly, helpful, and professional. They take the time to answer any questions and make sure everything goes smoothly. The property is clean, well-maintained, and secure, which gives me peace of mind. Highly recommend this location for anyone looking for reliable storage and great service!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves local residents in addition to the areas of Lincoln Village, Galloway, Lake Darby, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Broad St & Galloway Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Columbus, OH?
Extra Space Storage in Columbus, OH is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including drive-up access units, climate-controlled units, and options for vehicle, RV, and boat storage.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facilities.
How do I determine what size storage unit I need at Extra Space Storage?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate the number of boxes and larger items that can fit in each unit size to find the right fit.
Does Extra Space Storage provide climate-controlled storage units?
Yes, most Extra Space Storage facilities have climate-controlled units available for temperature-sensitive items, alongside standard non-climate-controlled units.
Can I store my RV or boat at Extra Space Storage?
Yes, Extra Space Storage offers flexible storage solutions for RVs and boats including outdoor, covered, and indoor options with month-to-month leases.
What is the closest major intersection to Extra Space Storage in Columbus?
Extra Space Storage is located near the intersection of W Broad St & Galloway Rd in Columbus, OH.
What nearby places can customers visit around Extra Space Storage?
Customers can visit nearby places such as Asian Buffet for dining, Thirsty’s Pub for drinks, and Life Storage - Columbus for additional storage options.
Are there nearby medical or wellness facilities close to Extra Space Storage?
Yes, near Extra Space Storage you'll find West Broad Dental - Jeffrey R. Fisher, DDS Inc., Galloway Eye Care Professionals, and Life Balance PT for various health and wellness needs.
Can nearby services around Extra Space Storage help with other moving or personal needs?
Yes, nearby services like Walgreens pharmacy, Liberty Tax Service, and several automotive repair shops offer convenient options for customers handling moving or personal errands.