Extra Space Storage

4.8
476 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6460 E Broad St in Columbus, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
6460 E Broad St, Columbus, OH
43213, United States

Hours

Reviews

4.8
476 reviews
5 stars
430
4 stars
28
3 stars
5
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Eric consistently received praise for his friendly, helpful, and professional service, contributing to a positive customer experience.

Cleanliness

The facility is noted for being clean and well-maintained, which adds to customer satisfaction.

Accessibility

Customers appreciated the easy online setup process and convenient access to their storage units.

Security

The storage facility is recognized for its secure environment, giving customers peace of mind.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning that units felt overpriced and that price increases were common.
  • MB
    M Brown
    Jan 3, 2026
    5.0
    Great service every question I had was answered with detail and also gave options for my questions. I told him I needed boxes explaining what I was using them for and it’s worked perfectly when I moved. Thank you.
  • JL
    John Luke
    Jan 3, 2026
    5.0
    Great experience . Erik was easy to work with and I will come back here if I need anothhmer unit
  • LH
    Leairra Hill
    Jan 3, 2026
    5.0
    This is my second time doing business with ESS and I've never had an issue. There is a rep names Eric. I hope you see this! You made my experience so fast and easy. I was so annoyed before I called, because the last storage kept running me in circles. Your vibe changed my attitude. I remember you told me you've been doing this job quite a while. To that I say, keep up the amazing work! Moving is stressful and your attitude is what is needed, calm and helpful! Thank you Eric for your great customer service!! AND Thank you ESS for your open availability, I always get what I need!! You Will definitely get my business again!
  • IB
    Isaac Bungard
    Dec 5, 2025
    5.0
    Been a customer here for years why because Eric the manger has always given me friendly fast service. Secure location and always clean. I definitely recommend
  • AK
    Alana Kerns
    Dec 1, 2025
    5.0
    Been with them for 2 plus years they have great service and amazing workers that help me with everything I need. Would highly recommend Eric has helped me every time with no hesitation and excellent customer service

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.