Business Details
About
Appliance Repair Service
Blue Dragon Appliance Repair provides appliance repairs to the Central Ohio area.
Location
Hours
Reviews
4.8
477 reviews
5 stars
441
4 stars
11
3 stars6
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Technicians, especially Aaron and Chris, received high praise for their professionalism, knowledge, and friendly demeanor.
Customer Service
While many customers appreciated the friendly and responsive service, some reported issues with office staff communication and handling of billing disputes.
Timeliness
Most reviews highlighted the prompt arrival of technicians and quick service, with many customers noting same-day or next-day appointments.
Pricing
Several customers found the pricing to be fair and reasonable, although there were complaints about unexpected fees and charges.
Repair Effectiveness
Many customers expressed satisfaction with the repairs done, noting quick diagnostics and effective solutions.
- MMmichele mellonNov 17, 20255.0Aaron, the technician, was prompt, knowledgeable, and friendly. He knew exactly how to work on my Z Line oven and made the repair quickly and skillfully. Fair pricing and great customer service. Highly recommend this company.
- RHRebecca HittNov 13, 20255.0I operate a cottage bakery and my oven stopped working the week I had an order for 200 cookies, 72 cupcakes and 2 cakes! Blue Dragon offered same day service but the situation wasn’t completely dire so I opted for next day AM. I got a window from 8-12. It is 9:17am and I am currently preheating my over for a batch of cupcakes. Blue Dragon was professional, friendly, efficient and operates with integrity. They also offer a great warranty. I HIGHLY recommend. Thank you for saving my week!!!
- BSBrad ShafferNov 12, 20255.0Folks weren't lying. 5 stars all around for Aaron and Emily and Blue Dragon Appliance Repair. Aaron was honest about my washer and dryer not being worth pouring money into. Gave me a quick explanation on how to fix the water freezing at the bottom of my refrigerator, too. Well worth the money for having them come out and look things over. Call them for any needs you have!
- RHRoy HolcombeNov 5, 20255.0Aaron is the best! He is extremely knowledgeable, helpful and affordable. I highly recommend Blue Dragon Appliance Repair!
- SDSandi DoyleOct 28, 20255.0Aaron was prompt and immediately was able to give an educated diagnosis! He was able to repair with a system update and fully explained what and why our issue happened. He was very personable…as well as our contact with the office staff. Everyone was an excellent representative of this business - thank you!
Frequently Asked Questions About Blue Dragon Appliance Repair
What appliances do you service?
We provide repair services for a wide range of household appliances including dryers, washers, refrigerators, ovens, dishwashers, microwaves, stovetops, ranges, downdrafts, and vent hoods. If you have an appliance not listed here, please contact us to discuss our service options.
Do you service all brands?
Our technicians are trained to work on numerous major appliance brands such as Whirlpool, GE, LG, Samsung, Maytag, Frigidaire, Bosch, and KitchenAid, among others. If you don't see your brand listed, please reach out to us as we may still be able to assist with your repair needs.
Do you offer preventative maintenance?
Yes, we offer appliance tune-ups and regular maintenance services. These preventative measures are designed to extend the life of your appliances and potentially reduce the need for costly repairs in the future.
Do I need to be home during the repair?
For all service appointments, it is required that an adult who is at least 18 years old and authorized to make household decisions be present at the property for the entire duration of the repair process.
What types of household appliances does Blue Dragon Appliance Repair service?
They service a wide range of household appliances including dryers, washers, refrigerators, ovens, dishwashers, microwaves, stovetops, ranges, downdrafts, and vent hoods. If your appliance is not listed, you can contact them for service options.
Does Blue Dragon Appliance Repair service all appliance brands?
Their technicians are trained to work on many major appliance brands such as Whirlpool, GE, LG, Samsung, Maytag, Frigidaire, Bosch, and KitchenAid, among others. If your brand isn't listed, you can reach out to confirm service options.
Do you offer preventative maintenance services for appliances?
Yes, they provide appliance tune-ups and regular maintenance to help extend the lifespan of your appliances and reduce costly repairs.
Do I need to be home during the appliance repair service?
Yes, an adult at least 18 years old and authorized to make household decisions must be present during the entire repair process.
What are the business hours of Blue Dragon Appliance Repair?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. They are also closed on certain holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Blue Dragon Appliance Repair?
They accept American Express, Cash, Check, Discover, Mastercard, Visa, and Zelle for payment.
Where is Blue Dragon Appliance Repair located?
They are located at 1458 Alpine Dr, Columbus, OH 43229, serving the Central Ohio area.
Are there any convenient places near Blue Dragon Appliance Repair where I can get groceries or gas?
Yes, Amble Mart is a nearby convenience store, gas station, and liquor store you can visit before or after your service appointment.
If I need mobile phone or telecommunications services near Blue Dragon Appliance Repair, where can I go?
Mira Wireless Curbside Repair is a nearby mobile phone store and telecommunications company that you can visit in the vicinity.
Are there any recreational or fitness places close to Blue Dragon Appliance Repair?
Yes, nearby you can find Circle Of Harmony, a martial arts club, and Western Lotus Athletics & Martial Club, which offers martial arts and fitness instruction.