Extra Space Storage

4.9
554 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 355 Bishop Rd in Cleveland, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
355 Bishop Rd, Cleveland, OH
44143, United States

Hours

Reviews

4.9
554 reviews
5 stars
527
4 stars
14
3 stars
5
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Jay and Lance, for being friendly, helpful, and knowledgeable.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with significant rate increases after initial rental periods, leading to concerns about value.

Ease of Process

Many reviews highlighted the quick and easy rental process, with staff assisting in a seamless experience.

Overall Satisfaction

Despite some pricing concerns, many customers reported high satisfaction with their overall experience and would recommend the facility.
  • JC
    Jerry coachjodom@cmustangsrun.com
    Nov 5, 2025
    5.0
    Jay was helpful and accommodating.
  • PP
    Paul
    Oct 27, 2025
    5.0
    Well maintained, good location, secure, climate controlled, and great customer service for 3 years. Highly recommend.
  • SD
    Scott Drain
    Oct 26, 2025
    3.0
    Storage was fine. Problem was rate increases. Doubled during time there. No value after that.
  • FC
    Felicia Cottingham-Conway
    Oct 13, 2025
    5.0
    Very good customer service Jay was very helpful. Facility and storage units are clean and secure. This is second time renting from them.
  • BN
    barry nadler
    Oct 4, 2025
    5.0
    Working with jay was such a pleasure Let me begin by saying how EXTREMLY EASY it was to rent a unit took less than 10 minutes working with jay was the best expierence he knew exactly what size I needed I will always use extra space storage now and in the future go see jay he is so helpful thanks jay

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.