Store your belongings at Extra Space Storage on 355 Bishop Rd in Cleveland, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Jay and Lance, for being friendly, helpful, and knowledgeable.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with significant rate increases after initial rental periods, leading to concerns about value.
Ease of Process
Many reviews highlighted the quick and easy rental process, with staff assisting in a seamless experience.
Overall Satisfaction
Despite some pricing concerns, many customers reported high satisfaction with their overall experience and would recommend the facility.
JC
Jerry coachjodom@cmustangsrun.com
Nov 5, 2025
5.0
Jay was helpful and accommodating.
PP
Paul
Oct 27, 2025
5.0
Well maintained, good location, secure, climate controlled, and great customer service for 3 years. Highly recommend.
SD
Scott Drain
Oct 26, 2025
3.0
Storage was fine. Problem was rate increases. Doubled during time there. No value after that.
FC
Felicia Cottingham-Conway
Oct 13, 2025
5.0
Very good customer service Jay was very helpful. Facility and storage units are clean and secure. This is second time renting from them.
BN
barry nadler
Oct 4, 2025
5.0
Working with jay was such a pleasure Let me begin by saying how EXTREMLY EASY it was to rent a unit took less than 10 minutes working with jay was the best expierence he knew exactly what size I needed I will always use extra space storage now and in the future go see jay he is so helpful thanks jay
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves he Cleveland area, including Pepper Pike, Gates Mills, East Cleveland, Chesterland, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Bishop Rd and Highland Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access gate hours for Extra Space Storage?
The gates at Extra Space Storage are open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Cleveland?
Extra Space Storage is located at 355 Bishop Rd, Cleveland, OH 44143.
What types of storage units does Extra Space Storage offer?
They offer a large selection of units including drive-up, climate-controlled, and non-climate-controlled options, as well as vehicle storage spaces.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies including boxes both online and at the facility.
What payment methods are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I rent a storage unit online and get a discount?
Yes, renting online offers up to 40% off storage units through their official website.
What is the phone number to contact Extra Space Storage?
You can reach them at +1 614-407-1466 for any inquiries or reservations.
Is Extra Space Storage located near any shipping services?
Yes, UPS and a UPS Drop Box are nearby, making it convenient for customers who need shipping or distribution services before or after visiting the storage facility.
Are there dining options near Extra Space Storage?
StoneWater Grille and The Rustic Grill at StoneWater, both American restaurants, are close by and good spots to eat before or after your storage visit.
What recreational facilities are close to Extra Space Storage?
StoneWater Golf Club is nearby, offering a nice place to relax or entertain guests before or after your trip to the storage facility.