Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Cincinnati, OH Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Cincinnati area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
289 reviews
5 stars
168
4 stars
79
3 stars
18
2 stars
12
1 star
12
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of organizational products available, often finding unique items that meet their needs.
Customer Service
Feedback highlights both positive and negative experiences with staff; while many customers praise helpful and friendly employees, some report unprofessional behavior and lack of assistance.
Store Conditions
Several reviews mention the store being disorganized or messy during visits, particularly when restocking, but overall cleanliness is noted positively.
Pricing
Many customers find the products to be on the expensive side, though some acknowledge the quality justifies the cost.
Online Order Issues
Customers express frustration with online order fulfillment delays and poor communication regarding order readiness.
- KJKimberly J.Nov 9, 20255.0Excellent Customer Service! Organization Is A Must! 👍🩵
- JWJoseph Wendt (Wolfman)Oct 22, 20255.0Phenomenal place. If you are going to organize, this is the place to come to for sure. From kitchen, to garage, to closet and even your home office, they probably have something that can help. For organizing freaks like me, it can be dangerous! Love it.
- JJJanet JansenOct 18, 20252.0Unfortunate experience with very low stock and unhelpful associates. Ended up ordering online.
- LFLynn FuchsOct 8, 20255.0They had discontinued what I went there looking for. But they were very happy..
- WBWilliam BabbSep 21, 20252.0Very disorganized. Just liked the one in Indianapolis better
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What options are available for order pickup or delivery at The Container Store in Cincinnati?
You can choose from free in-store pickup, curbside pickup, delivery, same-day delivery, or no-contact delivery.
Does The Container Store offer financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online.
Can I get help designing my custom closet space?
Yes, In-Home Designers offer free visits to develop proposals for custom closet and shelving solutions.
Is it possible to get free design assistance if there isn’t a Container Store near me?
Yes, you can schedule a Virtual Design appointment and work with a Design Specialist remotely via your phone, tablet, or computer.
Does The Container Store provide professional home organization services?
Yes, In-Home Organizers can come to your home to organize spaces, including labeling, donations, and returns.
What are your store hours for the Cincinnati location?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday 10:00 AM to 8:00 PM, and Sunday 11:00 AM to 6:00 PM.
Which counties does The Container Store serve in the Cincinnati area?
The store serves customers in Kenton, Campbell, Hamilton, Clermont, and Butler counties.
Are there places nearby where I can continue shopping for home goods or furniture?
Yes, nearby stores like Crate and Kids and Ethan Allen offer furniture and home goods, great for complementing your organization solutions.
What dining options are near The Container Store for a meal or snack after shopping?
You can visit The Works Pizza Co Kenwood for pizza, Wonderfuel Cafe for smoothies and coffee, or Gyu-Kaku Japanese BBQ for a Japanese dining experience nearby.
Are there other services or amenities near The Container Store that might benefit customers?
Nearby you’ll find Crunch Fitness for workouts, Mitchell’s Salon & Day Spa for beauty services, and Barnes & Noble for books and media.