Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Cincinnati, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,326 reviews
5 stars
1,160
4 stars
578
3 stars
239
2 stars
105
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Product Quality
Concerns raised about the quality of appliances and issues with broken items being sold.
Pricing
Customers noted that prices can be higher compared to competitors like Home Depot, but some found good deals on specific items.
Store Experience
The store is generally clean and well-stocked, but some customers reported difficulties with inventory availability and convoluted purchasing processes.
- JHJoe HuesmanJan 5, 20261.0I have a local construction company for 16 years and they consistently remind me why I end up at Home Depot daily and not shopping with them. Veronica at customer service is the manager that most recently reminded me why. You’d think they would want a daily construction companies business but they were not help in keeping our business
- AOAnnette OndDec 31, 20255.0Great store, great people, great services, and great experience! Especially, plumber Randy Stover, who was fantastic, very genius, incredibly knowledgeable, patient, and very professional, helped me find correct hoses, tees, adaptors etc. with great patience and professional! I have never ever had such wonderful experience in any other stores! I highly recommend Randy and this Lowe's to anyone looking for plumbing and so!
- AMAndrea MichelleDec 20, 20251.0Do all of your shopping at Home Depot. Bought framing wood and tried to return it without a receipt for store credit, they denied us as this process was stopped two years ago that is absolutely ridiculous. Customer service with the amount of money that Lowe’s has in the amount of business we’ve given you guys that is how we got treated. I will never shop at Lowe’s again, and I will tell everyone in the world how bad we were treated.
- HSHeather SmithDec 20, 20255.0Girls had a good time at kid's build!
- RWRick WebsterNov 30, 20251.0The Mount Mariah road Lowes will not stand behind purchases made through there store. Bought a brand new refrigerator 2 weeks ago it quit working completely. Lowes response is to bad, we can't help you, call the manufacturer. What a joke of a store. New I should of went to Home Depot. I was forced to give it 1 star
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Cincinnati offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor furniture, gardening equipment, and more to support both DIYers and professionals.
What are the operating hours for the Lowe's Home Improvement store in Cincinnati?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and can include early closing or closures on certain dates.
Does Lowe's in Cincinnati offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to accommodate customer preferences.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for convenient payments.
Are installation services available at the Cincinnati Lowe's Home Improvement store?
Yes, a variety of installation services are offered including appliances, blinds, cabinets, flooring, lighting, roofing, windows, and more.
How can I find out if my online order from Lowe's is ready for pickup?
You'll receive an email with pickup instructions and store location when your order is ready. Bring the order confirmation email or number and a photo ID to the designated pickup area during store hours.
What are some nearby places of interest near Lowe's Home Improvement in Cincinnati?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services, Beechmont Motorsports for motorcycles and automobiles, and Beechmont Goodwill Store for thrift shopping.
Can customers combine a visit to Lowe's with nearby services or shops?
Yes, customers can easily access nearby services such as Minute Key locksmith for key-related needs, or visit Beechmont Goodwill Store for thrift shopping, making it convenient to run multiple errands in the area.
Are there any recreational venues near Lowe's Home Improvement Cincinnati?
Yes, Beechmont Rollarena, a roller skating rink and active life venue, is located nearby, offering a fun activity before or after your Lowe's visit.
Does Lowe's offer any languages support for non-English speakers?
Lowe's supports English and Spanish, with additional in-store translation services available for other languages.