Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cincinnati, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,962 reviews
5 stars
945
4 stars
498
3 stars
200
2 stars
91
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others report unprofessional behavior and poor handling of issues.
Product Availability
Customers frequently experienced discrepancies between online inventory and in-store availability, leading to frustration.
Store Condition
The store is generally clean and well-stocked, but some customers noted disorganization and difficulty finding assistance.
Pricing
Prices vary, with some items being perceived as overpriced compared to competitors, but others found good deals.
- BBbrian blair2 days ago5.0Everyone was friendly and we found what we needed
- CPChasity P3 days ago5.0Seemed like everyone was willing to help. The worker is encountered was very friendly and willing to assist. We couldn't find the screws i was looking for but he didn't give up and eventually found what I was looking for.
- ZZZtDec 18, 20251.0Bobbi, the assistant Store manager is the exact reason that I shop at Home Depot .. and the reason I sent a 2500$ order back and reorder from Home Depot . Better products better staff better managers the Home Depot doing it better
- LLLinda LitschgiDec 9, 20253.0I have been working on a bathroom project and I’ve bought so much for my bathroom at Lowe’s . I misplaced a receipt to a huge bag of grout and now they won’t even give a store credit because it’s the one time I bought something with cash , which I never do . Now I’m stuck with a $30 bag of grout . Looks like I will be giving my hush elsewhere . I’m a pro member and this is disappointing .
- KKKeith KacnerDec 3, 20255.0Just purchased Christmas decorations. Nice inventory to choose from.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cincinnati, OH?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement at 10235 Colerain Avenue?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, cabinets, lighting, water heaters, and more.
Does Lowe's sell products from popular brands?
Yes, Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
Where can I find a locksmith service near Lowe's Home Improvement in Cincinnati?
You can find locksmith services nearby at minuteKEY and Minute Key, both located close to Lowe's store.
Are there any restaurants near Lowe's Home Improvement where I can eat before or after shopping?
Yes, Skyline Chili, Steak 'n Shake, Burger King, and Wendy's are nearby restaurants where customers can grab a meal.
If I'm shopping at Lowe's for propane supplies, where nearby can I exchange propane tanks?
Blue Rhino Propane Exchange, located near Lowe's, offers propane tank exchange services convenient for Lowe's customers.