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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cincinnati, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,806 reviews
5 stars
921
4 stars
483
3 stars
172
2 stars
73
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Delivery Issues
Several customers reported problems with delivery, including items left inappropriately and lack of necessary hardware for installation.
Product Availability
Customers noted that while Lowe's generally has a good selection of products, there were instances of items being out of stock or not available.
Store Organization
The store was often described as clean and organized, but some customers experienced difficulty finding assistance or locating items.
Pricing Concerns
While many customers appreciated the prices, there were complaints about price discrepancies and perceived price gouging.
- MGMichael GuilfoyleNov 7, 20254.0Hate the self checkout
- GGGary GreenOct 6, 20255.0Had damaged cabinets I paid to have delivered left in our driveway, had to return 1 unusable one. I told them I wanted my delivery fee back. Emily reached out personally and went above what I expected. I appreciate her diligence and service.
- GGGary GreenSep 23, 20251.0Got No call ahead ,they left my cabinets in the driveway,half upside. Kinda defeated the whole delivery idea of having them brought in the house out of the rain.
- AAAmberSep 16, 20255.0You can fix your house, but can you fix your soul? Jesus is coming soon. This world’s falling apart — only He can hold it together. Repent, believe, and be made new. Don’t wait — the final inspection is coming. 👑🕊️🔥 — Bride of the Carpenter King
- GGGarlic GirlSep 2, 20254.0Neat, clean and orderly. They had some pretty plants and flowers for sale.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cincinnati?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, cabinets, countertops, decks, doors, flooring, lighting, plumbing fixtures, roofing, and more. They also provide appliance installation, home accessibility installation, and generator installation among other services.
What are the store hours for Lowe's Home Improvement in Cincinnati?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if there are changes to your order status.
Where is Lowe's Home Improvement located in Cincinnati?
Lowe's is located at 505 East Kemper Road, Cincinnati, OH 45246, USA.
What are some nearby services and stores I can visit along with Lowe's?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and T.J.Maxx for clothing and department store shopping. These make it convenient to handle multiple errands during your visit.
Are there dining options near Lowe's Home Improvement in Cincinnati?
Yes, nearby dining options include Chili's Grill & Bar for Mexican and American cuisine, Chick-fil-A for fast food chicken meals, and CiCi's Pizza for pizza lovers.
Where can I find related home and garden stores near Lowe's?
Close by, you can visit Hibbett Sports for sporting goods, Bath & Body Works for cosmetic and beauty supplies, and Springdale Plaza for various women's clothing and shopping needs.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.