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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Cincinnati, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,828 reviews
5 stars
930
4 stars
489
3 stars
173
2 stars
73
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness while others were criticized for being unresponsive or rude.
Product Availability
Customers noted that the store generally has a good selection of products, but there were instances of items being out of stock or mismanaged.
Delivery Issues
Several reviews highlighted problems with delivery services, including missing items and poor communication from management.
Store Organization
The store was often described as clean and organized, but some customers experienced difficulty finding assistance or specific items.
- DCDusty Crawford3 days ago5.0Had exactly what I was looking for
- BFbrian faupelJan 3, 20265.0Its a nice store. Very clean and organized. The people that work here are really nice. I shop here at least once a month.
- SPSam PhysicistDec 29, 20254.0Excellent front desk Mark or Mike The pro desk staff needs reminder why they setting behind the counter, it is not to chats. It is acceptable answer if we have the
- RSRainer SantanaDec 27, 20253.0Excelente almacén, pero muy mala atención
- JHJenn HDec 9, 20251.0I will not be buying anymore appliances from Lowe’s . They only give a return time of 48 hours . That is not good support for your customers . I bought an LG dryer and it’s already having issues takes a long time to dry clothes and the timers are not right . So already I have to deal with the warranty service on a new purchase Last time I purchased a whirlpool washer and the motor had to be replaced Not a great experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cincinnati?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, cabinets, countertops, decks, doors, flooring, lighting, plumbing fixtures, roofing, and more. They also provide appliance installation, home accessibility installation, and generator installation among other services.
What are the store hours for Lowe's Home Improvement in Cincinnati?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if there are changes to your order status.
Where is Lowe's Home Improvement located in Cincinnati?
Lowe's is located at 505 East Kemper Road, Cincinnati, OH 45246, USA.
What are some nearby services and stores I can visit along with Lowe's?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and T.J.Maxx for clothing and department store shopping. These make it convenient to handle multiple errands during your visit.
Are there dining options near Lowe's Home Improvement in Cincinnati?
Yes, nearby dining options include Chili's Grill & Bar for Mexican and American cuisine, Chick-fil-A for fast food chicken meals, and CiCi's Pizza for pizza lovers.
Where can I find related home and garden stores near Lowe's?
Close by, you can visit Hibbett Sports for sporting goods, Bath & Body Works for cosmetic and beauty supplies, and Springdale Plaza for various women's clothing and shopping needs.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.