Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
647 reviews
5 stars
544
4 stars
48
3 stars
15
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers appreciated the low-pressure sales approach and knowledgeable staff, highlighting their patience and willingness to assist without being pushy.
Product Quality
Many reviews praised the quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.
Customer Service
Overall, customers reported positive experiences with customer service, noting helpfulness and professionalism from staff, although there were some concerns regarding delivery issues.
Delivery Issues
Some customers experienced delays and issues with delivery, including receiving damaged items, which affected their overall satisfaction.
Store Environment
The store was described as well-maintained with a broad selection of furniture options, contributing to a pleasant shopping experience.
- LPLori PNov 16, 20255.0We went looking for one recliner and ended up buying two! The salesman, Michael Hardin, was very helpful. La-Z-Boy has a great selection of quality furniture. I wouldn’t hesitate to shop there again.
- ARAngie RNov 8, 20255.0I was pleased with the sales person at LazyBoy Eastgate. No pressure, had lots of recliners to look at and try out. The choices with fabrics are endless in most models. Easy payment terms if needed. I purchased the Apollo in Carmel microfiber. I have a cat and wanted easy care fabric. I’ve always purchased LazyBoy recliners because of the hardwood frame and stout mechanism. Highly recommended.
- BDBrian DoyleNov 3, 20255.0Process was easy. Sales people didn’t pressure us, they met us and gave us a brief rundown of the floor and not checked in us periodically. Made it a low pressure experience unlike other stores. Both the pieces we bought are comfortable and look great in our space.
- DHDavid HNov 1, 20255.0Very nice and patient salesperson Justin, provided options for us without being pushy. Was truly service-oriented and wanting to meet our needs. He even stayed after hours to finish our sale. Id shop there again and highly recommend him and La-Z-Boy.
- MSMary ScottOct 26, 20253.0I purchased the Pinnacle swivel lazy boy on August 25, 2025. I purchased during a 30% off sale and was told that is the most off they offer. I paid in full that day and was told 6-8 week for delivery which was no problem. Lazy Boy in September offered 40% off which when I saw called my salesperson. He checked and said he was going to make the adjustment for me but I was past the 30 days after placing my order (still had not received the chair). I explained that I just got out of an 8 day stay in the hospital 6 of which was in ICU. I even sent documentation of this to my salesperson. Did not receive a return call but when I followed up with a call I was told the best they could do was waive the delivery charge. I am surprised that such a large company would do this. I have since received my chair and am happy with the product, but would look somewhere else in the future for a reclining chair.
Frequently Asked Questions About La-Z-Boy Cincinnati
What types of furniture does La-Z-Boy Cincinnati offer?
La-Z-Boy Cincinnati offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, customizable to match your unique style.
What are the store hours for La-Z-Boy Cincinnati?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary.
Does La-Z-Boy Cincinnati provide delivery services?
Yes, La-Z-Boy Cincinnati offers delivery services for their furniture products.
What payment methods are accepted at La-Z-Boy Cincinnati?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Cincinnati?
No, proof of vaccination is not required to visit La-Z-Boy Cincinnati.
Where is La-Z-Boy Cincinnati located?
La-Z-Boy Cincinnati is located at 802 Eastgate South Drive, Cincinnati, OH 45245, USA.
What brands are featured at La-Z-Boy Cincinnati?
The store features the La-Z-Boy brand of furniture.
Can I visit other furniture stores near La-Z-Boy Cincinnati?
Yes, Aaron's Inc. and Mattress Warehouse are nearby furniture stores you can visit for comparison shopping.
What popular restaurants are near La-Z-Boy Cincinnati?
Nearby restaurants include City Barbeque, Ban Thai, Cicis Pizza, and LongHorn Steakhouse, great options to enjoy a meal before or after shopping.
Are there any convenient services near La-Z-Boy Cincinnati for financing or banking?
Yes, General Electric Credit Union and General Electric Credit Union (Eastgate) are nearby, offering convenient financial services.