Store your belongings at Extra Space Storage on 101 Glendale Milford Rd in Cincinnati, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff, particularly Courtney and Mella, for their friendliness, professionalism, and helpfulness.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several reviews mentioned dissatisfaction with sudden price increases after initial rental periods, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, some reported issues with service delays and miscommunication regarding unit details.
DK
Douglas Kennedy
3 days ago
5.0
Katie and Courtney they are so much help when I called and asked questions about the storage units. I will definitely be letting people know about this company.
DJ
David Jordan
4 days ago
5.0
Katie was very knowledgeable and polite during initial setup.
PP
Penny Paperroute
Dec 30, 2025
1.0
Rented a space from this place, changed my mind when there was no lock inside. Went the next day to close my account and get a refund. Courtney said the refund will be back on my card. No refund. We go back to inform Courtney that no refund showed up. She offers a "check". She says again it will be back on the card. Nothing still. For being a "manager" and no education how to do this is quite pathetic. She claimed our number which has been active for 3 years gave a "busy signal". Funny, that's a first and only time. Then she claimed she tried 3 times to do the refund and my active bank account supposedly is a deactivated card. Again, a first and only. Don't rent from this place, it's a joke to deal with the people.
JM
Jose Martinez
Dec 17, 2025
5.0
Katy was absolutely amazing at Extra Space Storage. From the moment I arrived, she was friendly, professional, and extremely helpful
CW
Charnette Willis
Dec 16, 2025
2.0
The staff doesn't do their job in a timely manner which becomes a major inconvenience for customers.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Cincinnati residents near Woodlawn, Lincoln Heights, Wyoming Meadows, Glendale, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Glendale Milford Rd and Springfield Pike.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer various unit types including drive-up access units, climate-controlled units, and non-climate controlled units to suit different storage needs.
Does Extra Space Storage provide special storage options for vehicles like RVs?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage options for RVs with flexible month-to-month leases.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies online and at their local facilities for purchase.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/ohio/cincinnati/900350/
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Extra Space Storage offer any discounts?
Yes, they offer military discounts for qualifying customers.
Which nearby dining options can I visit before or after my storage visit?
Nearby dining options include Waffle House for breakfast or diner fare, Hook Fish & Chicken for fast food and fish and chips, McDonald's for quick burgers, and A Treat to your Mouth LLC for hot dogs and American food.
Are there any nearby shopping centers or stores close to Extra Space Storage?
Yes, Glenwood Crossing shopping center and the Boost Mobile Glenwood Shopping Center are nearby for retail and mobile phone needs.
How can nearby places like the Kroger distribution center assist customers visiting Extra Space Storage?
Customers can use the Kroger distribution center as a landmark when finding Extra Space Storage, and it also offers an eat and drink option nearby for convenience.