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Store your belongings at Extra Space Storage on 5151 Glencrossing Way in Cincinnati, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
955 reviews
5 stars
866
4 stars
52
3 stars12
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly James and Jeff, received high praise for being helpful, friendly, and professional, making the rental process easy and stress-free.
Cleanliness
The facility is consistently described as clean, organized, and well-maintained, contributing to a positive customer experience.
Pricing Issues
Some customers expressed dissatisfaction with sudden price increases after promotional rates, leading to frustration and comparisons with competitors.
Pest Problems
A few reviews highlighted serious concerns regarding pest infestations, specifically mice, which resulted in damage to stored items and dissatisfaction with the management's response.
Accessibility
Customers appreciated the ease of access to their units and the overall convenience of the facility.
- MNMonet Michelle Newell5 days ago5.0Getting a unit was so easy & fast! Made my experience a pleasant one. Pricing for unit was fairly reasonable as well.
- KPKim PicklesimerNov 7, 20255.0The young man James was so professional and helpful. I appreciated his sweetness to this older woman. James knew all the answers to my question. Thank you for being such a wonderful young man.
- MDMarshall DixonNov 6, 20255.0I would just like to highly recommend this place to anyone in the market for a storage unit. I worked exclusively with Robert, the manager, and the entire process was as smooth as butter. He was the best. I wish more places in the world that dealt with the public had managers half as good as Robert. Thank you, sir, for your time and getting me all squared away.
- ATAngela TreadwellNov 6, 20255.0OMG I can’t say enough great things about this location!!! I used to store some of our belongings in one of the Kentucky locations, and the difference between that location’s manager versus Croookshank’s manager, Robert, is just night and day. He was extraordinary!! Not to mention, when he gave me the tour, the facility is spotless and you can tell he likely runs a tight ship there, but his kindness, professionalism, and just overall amazing demeanor was a breath of fresh air! I am so happy that I am making the switch!! Robert himself played a huge role in that decision.
- MFMargi FreelandNov 3, 20255.0The manager is an absolute sweetheart and helped to make sure I got the best unit possible to suit my needs. The area is very well kept and clean as well as the units. 10/10 recommend
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Cincinnati residents near Covedale, Westwood, Delhi, North Fairmount, and more.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Mount St. Joseph University.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Cincinnati?
The facility is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of units including climate controlled, non-climate controlled, drive-up access units, and options for vehicle storage such as RVs and boats.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies and boxes are available for purchase both online and at the facility.
Does Extra Space Storage have drive-up storage units?
Yes, drive-up access allows customers to conveniently pull their vehicle right up to their storage unit for easier loading and unloading.
Are there RV and boat storage options available?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs and boats of all sizes with flexible month-to-month leases.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Cincinnati, and what are the contact details?
The address is 5151 Glencrossing Way, Cincinnati, OH 45238, USA. The main phone number is +1 513-922-3300 and email fac1504@extraspace.com.
What nearby places can customers visit before or after using Extra Space Storage?
Customers can visit Glenway Crossing Shopping Center for groceries and furniture, or LA Fitness and Urban Active gyms for workouts nearby.
Are there nearby truck rental services to help with moving to or from Extra Space Storage?
Yes, both Penske Truck Rental and U-Haul Moving & Storage at Glencrossing Way offer truck rentals close to the facility, making your move easier.
What dining options are available close to Extra Space Storage?
Nearby dining includes JT Maley's sports bar, F&N Goode Chick'n Tenders fast food, and Buffalo Wild Wings, perfect for grabbing a meal during your visit.