Extra Space Storage

4.9
851 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5700 Wooster Pike in Cincinnati, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, golf carts available, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5700 Wooster Pike, Cincinnati, OH
45227, United States

Hours

Reviews

4.9
851 reviews
5 stars
799
4 stars
31
3 stars
5
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Sarah and Tony, received high praise for their friendliness, helpfulness, and exceptional customer service.

Cleanliness

The facility is consistently noted as clean, well-lit, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed frustration over frequent rent increases and lack of notice regarding price changes.

Accessibility

Customers appreciated the ease of access to their storage units and the straightforward rental process.

Mixed Experiences

While many reviews are positive, there are some negative experiences regarding mold issues and management's response to customer concerns.
  • TB
    Thom Burke
    Nov 9, 2025
    5.0
    Sarah went well out of her way to accommodate my somewhat unique situation. thank you Sarah!
  • MK
    Marquita Kite
    Nov 8, 2025
    5.0
    We had a hiccup at first with our storage space for our RV but it has handled quick and professionally. Great customer service.
  • KR
    Kathleen Raisor
    Nov 6, 2025
    5.0
    The property manager, Sarah, is amazing and very professional! Highly recommend you store your belongings at this location!
  • ED
    Emily Demauro
    Oct 16, 2025
    5.0
    I had a great experience with Extra Space Storage! The staff were always friendly and helpful, and the whole process of getting a unit was quick and easy. The facility is clean, well-lit, and secure, which gave me peace of mind. I especially appreciate how easy it was to access my things whenever I needed. I’d definitely recommend this place to anyone looking for reliable storage!
  • KT
    Keith Tolomay
    Oct 14, 2025
    5.0
    They were amazing! I’m so lucky they were there to help me in my time of need!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.