Extra Space Storage

4.7
1021 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8100 Hamilton Ave in Cincinnati, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8100 Hamilton Ave, Cincinnati, OH
45231, United States

Hours

Reviews

4.7
1,021 reviews
5 stars
881
4 stars
79
3 stars
19
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Jeff and Josh for their exceptional service.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases and felt that the rates could be high, although others found them reasonable.

Security Issues

A few reviews mentioned concerns about security, including reports of theft and pest problems at specific locations.

Overall Experience

Many customers reported a positive overall experience, appreciating the ease of the rental process and the supportive environment.
  • GW
    Garrick West
    1 day ago
    2.0
    Don't raise the rent almost 100 after months of being there then maybe people wouldn't leave! And supply dumpsters it would help a lot too!
  • SM
    stacy mott
    5 days ago
    5.0
    I have had 2 huge storage units at Extra Space Storage at 8100 Hamilton Avenue in Cincinnati for the past 6 months. I have checked out of one unit and still have the other one. Jeff and Josh have been extremely helpful! They have been professional and communicative throughout my stay. They took considerable time to go over options and explain the pricing in detail. They called me when units I needed came available. They reserved a unit while I decided what I needed to do. It was so important that I had 2 units close together! It couldn’t have happened that way without them. Moving is awful, but working with Jeff and Josh made the storage of my things a breeze. There are a lot of choices for storage facilities in Cincinnati. I’m so happy that I chose this one!
  • EM
    Elainna Miller
    5 days ago
    5.0
    Staff is very personable, professional, and respectful.Jeff and Josh are who I speak with most and Let’s just say they represent the company very well
  • KC
    K cey
    Nov 14, 2025
    1.0
    This location is a bit of a dump, it's dark & gloomy. (Don't let the office fool you, that area is nice). I recently moved out of this facility due to the rent getting ridiculous, increasing at least twice a year. Plus my unit had insulation molting from the ceiling & getting on all my stuff. Would not recommend this place
  • PC
    Patricia Cox
    Nov 10, 2025
    5.0
    Josh was absolutely amazing in helping me move from a large unit to a small one! They are so helpful in any way they could! Highly recommend them

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.