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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Chillicothe, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,698 reviews
5 stars
891
4 stars
432
3 stars
179
2 stars
55
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers appreciated the wide selection of products available, but some noted issues with stock and organization.
Pricing Concerns
Several customers mentioned that prices were high compared to competitors, leading to dissatisfaction.
Mixed Staff Experiences
While many reviews praised friendly and helpful employees, others reported instances of rudeness and lack of assistance.
Delivery and Installation Problems
Customers expressed frustration with delivery issues and installation miscommunication, particularly regarding appliances.
- RPRikki Perkins1 day ago5.0Yesterday I had my husband ready to buy almost 900 worth of tools.... the sales guy talked us right out of them, even told me where to get them over $100 cheaper. Lol great guy
- PHPaul Hickman6 days ago5.0Better than the Wheelersburg Ohio store lots of help if you need it
- MEMike ErwinDec 18, 20253.0Bathroom is clear in the back of the store. Not a fun walk when your eyeballs are floating!
- JSJimmy SmithDec 13, 20255.0I can get in get out faster at Lowe's than the other local home improvement store and everything is in one building.
- JAJonathan AndersonDec 4, 20251.0Never have I ever seen something or anyone so ridiculous and no understanding! TERRIBLE... Broken $1400 refrigerator from day one purchased Oct 13. Won't replace it, don't care we went through thanksgiving digging out of an ice chest and now maybe through Christmas too! Making up lies and stories and no one can keep them straight. I never knew this would ever be a possibility that a store won't replace a refrigerator that has not worked properly since day 1. They want us to wait for parts to come in but no one knows what the part is while some say the part doesn't even exist!! Time to replace it!!!! I'm in customer service and always the understanding one, but this place has serious issues and I'd advise no one to ever shop this place again! Poor customer relations, made up stories, no one can keep the right story Just a sign of the times I guess
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Chillicothe, OH offer?
Lowe's Chillicothe offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. They also provide installation services such as appliances, flooring, cabinets, and more.
What are the store hours for Lowe's Home Improvement in Chillicothe, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Can I order products online and pick them up at the Chillicothe Lowe's store?
Yes, you can shop online and select in-store pickup. You will receive an email when your order is ready for pickup at the designated area in the store.
What payment methods are accepted at Lowe's Chillicothe?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's in Chillicothe offer delivery services?
Yes, Lowe's offers delivery services for customers in the Chillicothe area.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer's model number, or browse by department on their website.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return process online before shipping back the item. In-store returns require proof of purchase at the customer service desk.
What nearby places can help if I need locksmith services while visiting Lowe's?
Minute Key and minuteKEY are nearby locksmith services where you can get keys made or locks serviced during your visit to Lowe's.
Are there healthcare facilities close to Lowe's Chillicothe for urgent care or specialist visits?
Yes, Family Urgent Care, Bill Sever Surgery (physical therapy), OhioHealth Physician Group Neurology, Cardiologist, and Obstetrics and Gynecology clinics are nearby for immediate or specialist health needs.
What shopping options are available near Lowe's in Chillicothe?
Chillicothe Place shopping center and stores like OfficeMax, Spectrum Store, and Beds 'N' Stuff Superstore are nearby for additional shopping needs.