Find everything you need for home upgrades at Lowe’s in Centerville, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report poor service and unhelpful employees.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about stock issues and delivery problems.
Store Environment
The store is generally described as clean and organized, contributing to a pleasant shopping experience.
Checkout Experience
There are complaints about long wait times at checkout and issues with self-service options, leading some customers to prefer competitors.
JJ
Jeeba Jones
Dec 30, 2025
5.0
Had the screws and exterior siding caulking I needed and was able to walk right up to self check out so was in and out really quickly
KR
Kyle Roush
Dec 23, 2025
5.0
Love shopping at Lowe's locations I dont normally shop at. Good some Christmas decorations and lights (2 days before Christmas) at 75% off and stocked up for next year!
TC
Terry Cook
Dec 21, 2025
5.0
Quick in and out for exactly what I needed!
SS
Shelbie
Dec 20, 2025
1.0
Terrible customer service. Basically a bunch of girls wearing sweat pants like they just woke up, wandering around the store talking to each other and ignoring customers. They don't now anything about what Lowe's sells or where its located even though they work there. So don't bother asking for help because you will end up finding what your looking for before they can get on their phone and look up where it is. Then after you check out, your trying to squeeze through the crowd of girls gossiping I front of the door that don't even acknowledge you exist.
BC
Brick City
Dec 15, 2025
4.0
Just your everyday lowes. Nothing bad, nothing special either!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Centerville, OH?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Centerville, OH?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours that may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe’s order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when the order status changes.
What is the return policy at Lowe's?
Most items can be returned within 90 days. Online returns can be started in your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Centerville, OH?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I find expert advice and installation services at Lowe’s?
Yes, Lowe’s offers expert advice and a wide range of installation services including appliances, heating and cooling, flooring, lighting, and more.
Which nearby fitness center can I visit near Lowe's Home Improvement?
You can visit Anytime Fitness, a gym and sports recreation venue near Lowe's for your workout needs.
Where can I exchange propane tanks near Lowe's in Centerville?
Blue Rhino Propane Exchange is located nearby and provides propane exchange services near Lowe's.
What dining options are available near Lowe's Home Improvement in Centerville?
Nearby dining options include Arby's, Steak 'n Shake, and Jimmy John's for fast food and sandwiches.