Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Centerville, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,608 reviews
5 stars
869
4 stars
399
3 stars
129
2 stars
46
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being unresponsive or unhelpful.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about stock issues and delivery problems.
Store Environment
The store is generally reported as clean and organized, making it easy for customers to find what they need.
Employee Knowledge
Many customers noted that employees are knowledgeable about products, though there are instances of staff being unable to assist effectively.
Delivery Issues
Several reviews highlight significant problems with delivery services, including missed deliveries and poor communication regarding orders.
- JTjudy thomas2 days ago1.0I bought a chainsaw for my sister here. Never heard of the brand but was told it was a great brand. 2 weeks later it's sprwing out everywhere. Took it back to exchange only to find out they told me it only had a 2 day return policy. Never in my life heard of that. From now on only going to home depot to buy things.
- AAAlisonOct 28, 20255.0I've been coming to this Lowe's store for almost a year now. It's one of my favorite hardware stores to go to! The store is always clean and nicely organized. It's in a great location where there's plenty of parking and easy to get to but the reason I keep coming back is the employees. Every single time I've come here every employee has been so friendly, kind, and helpful! I wish I could name them all but John H who works as a cashier most of the times when I come in is exceptionally nice and great to work with! Today he helped me get a clearance plant and we talked about our love of house plants. Last time I remember he helped me with a gift card purchase! There was also a employee who helped me with the key cutter and finding a item in the garden center (literally the other side of the store). Other times lovely individuals have answered my questions and helped me find items. They never make you feel "dumb" when you ask questions and are all quite knowledgeable about where things are or how each product works. I'm not kidding when I say by coming to this store regularly I've felt more comfortable and confident finding things on my own as someone who newly dabbles in home improvement and DIY projects. My only criticism is towards Lowe's survey system and NOT this store itself: please fix your survey form! I tried for so long to write a survey using your QR code but I didn't have a receipt which made it so hard to fill out. And then eventually the form kicked me out. I'm coming in here as a last resort! This store genuinely deserves its flowers for going above and beyond every single time I'm here. Please make sure John H and the whole staff get their kudos!
- JHJosh HammondOct 15, 20255.0Knowledgeable and friendly staff. The store is clean and organized, I always enjoy my visit.
- BPBrad PriceOct 10, 20251.0SAVE YOURSELF THE TIME AND GO TO HOME DEPOT! ZERO CARE FOR THE CUSTOMER, ZERO CARE FOR DELIVERY DRIVERS, AND ZERO LEADERSHIP AT THIS LOCATION! HEAVEN FORBID, YOU TRY TO REACH ANYONE ON THE PHONE!!!!!!!!!!!!! IF I COULD GIVE ZERO STARS, I WOULD!
- SWSarah WrightSep 20, 20255.0I went there to try and find some kind of sand bags or something to put some weight on the back axle of my truck for winter and they have 50lb bags of "play" sand for less than 5 bucks before tax.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Centerville, OH?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Centerville, OH?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours that may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe’s order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when the order status changes.
What is the return policy at Lowe's?
Most items can be returned within 90 days. Online returns can be started in your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Centerville, OH?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I find expert advice and installation services at Lowe’s?
Yes, Lowe’s offers expert advice and a wide range of installation services including appliances, heating and cooling, flooring, lighting, and more.
Which nearby fitness center can I visit near Lowe's Home Improvement?
You can visit Anytime Fitness, a gym and sports recreation venue near Lowe's for your workout needs.
Where can I exchange propane tanks near Lowe's in Centerville?
Blue Rhino Propane Exchange is located nearby and provides propane exchange services near Lowe's.
What dining options are available near Lowe's Home Improvement in Centerville?
Nearby dining options include Arby's, Steak 'n Shake, and Jimmy John's for fast food and sandwiches.