Business Details
5891 Smith Road, Brook Park, OH
44142, United States
Certified by Aaron's • Mar 08, 2026
(216) 267-6970
Certified by Aaron's • Mar 08, 2026
https://www.aarons.com
Certified by Aaron's • Mar 08, 2026
About
Certified by Aaron's • Mar 08, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 5891 Smith Road , Brook Park, OH, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • Mar 08, 2026
Hours
Certified by Aaron's • Mar 08, 2026
Reviews
3.8
76 reviews
5 stars
41
4 stars
11
3 stars
5
2 stars
5
1 star
14
- DSdeandrick smith-taylorJan 9, 20261.0Horrible customer service coming from Nick the manager, Maria, Julia. They all a hot mess in this store. If you can't handle communicating and doing customer service and processing customers proof of residency and income to deliver the order, DONT WORK THERE THEN. You got my private information but won't process the order on time, then you wanna charge people 3 days after they get the damn order. Hell NO! NICK IS THE ONE WITH THE ATTITUDE AND SMART MOUTH. They all have No Common Sense what so ever. I had to cancel my order TWICE. they are so lazy.
- TBTasha BurnettJan 5, 20261.0I have been dealing with this company for over 12 years before Pat went on vacation. I told him when I was coming in to pay my payment. All of a sudden Nick called me with his smart ass mouth and got dogged I don’t know why people think they can call your phone and talk to you crazy when I’ve been dealing with them for so long at this point the customer service had went from a five to a one that’s my opinion, but that being said after I pay this stuff off, I would never do business with them. I will take my money elsewhere.
- SSShannonOct 3, 20251.0Nick Rospert the general manager has a nasty demeanor. Customer service skills are terrible, very unprofessional. I had to remind him several times on the phone that he doesn’t have to talk to me all crazy like I’m not human. I don’t even feel comfortable calling in and making a payment. I just don’t want to be talked to or treated disrespectfully. It’s not what you say to someone it’s how you say it!
- KCK CDec 31, 20231.0I rented a couch and TV from this location. Paid my bill on time. I went online this month and deleted the card that was on there for payment because I got another bank account elsewhere and would be using that card but wanted to speak to them and let them know my hours at work were cut and I would be late with my payment and that I would pay it on the coming Wednesday when i get my paycheck and give them the new card number. I called and spoke to Crystal and let her know I would need to schedule pickup of the 2 items because my work hours had been cut and I can no longer afford the payments but I will make the late payment I owe this coming Wednesday when I get my paycheck. She said ok take pictures of the stuff so we see no damages and I will call you back to schedule pickup. Ok great, thank you I said and we hung up. I then received an alert from the bank of the card I deleted on Aaron's website saying money was taken out of my account for EZpay with Aaron's. I went to the website and verified I did not have any card information on there which I did not. Then I receive an email from that location saying thank you for your EZ payment. Here the manager of this location decided he would take my old card number that I had deleted from EZpay and make a payment without my consent. Now my bank account is negative. **Both state and federal laws prohibit unauthorized withdrawals from being taken from your bank account or charges made to your credit card without your express consent having first been obtained for that to occur.**
- YSYaniraliz SanchezOct 9, 20231.0By far the WORST rent to own furniture company I’ve ever dealt with ! I previously use to get things from rent a center and they’re so amazing, but because I was looking for something specific I went into Aaron… I get paid bi weekly and they don’t seem to understand that, not that is there responsibility to care but their not good with communication or customer service whats so ever !! My payment was due the 2nd, today is the 9th and they came up to my house because I miss the payment that they CLEARLY KNEW I was going to miss because of the way I get paid. I’ve stated over and over the days I get paid and they want to come and charge me a 25 dollar fee for 1 weeks late payment and for sending someone that they didn’t need to just to retrieve the payment you guys are stealing peoples money the items I got from Aaron’s were previously used and I’m paying 2000 dollars and I recently found out It was actually worth 999.99. Someone need to investigate this company because THEY ARE ROBBING PEOPLE making you pay double the price when it wasn’t ever NEW to begin with… Another issue I’ve been having is that they get a hold of family members that weren’t even listed as a contact they harass me with 5-7 calls a day. They called my sister who has no idea how they got her number and we’re harassing her saying that she needs to stop lying about knowing my where abouts if it wasn’t because I’m almost done paying them off and I know I will not get refund for a my payment I WOULD NEVER EVEN STEP A FOOT THERE AGAIN. You guys suck tremendously
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What lease ownership plans does Aaron's offer?
Aaron's offers lease ownership plans of 12, 18, or 24 months, allowing you to choose a plan that fits your budget.
How do I get started with leasing at Aaron's?
You can apply online at Aarons.com or complete an application in-store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply for a lease at Aaron's?
You'll need personal information including name, contact details, government issued ID, social security number, income information, and possibly references contact information.
Does Aaron's require good credit for lease approval?
No credit history is required for approval; Aaron's regularly approves customers with less than perfect credit or very little credit history.
How are items delivered from Aaron's?
Your local Aaron's store will call you to schedule free delivery at a time that's convenient for you, with options for in-store pickup, curbside pickup, delivery, and same-day delivery.
Can Aaron's move my merchandise if I relocate?
Yes, Aaron's will move your leased merchandise for you if you are moving within 15 miles of your current residence.
What forms of payment does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
What nearby places can I visit before or after shopping at Aaron's on Smith Road, Brook Park?
Nearby, you can visit Brookgate Shopping Center for additional shopping, enjoy a meal at Mr. Hero sandwich shop or Hong Kong Restaurant, and relax at The Little Local Cafe or Game Day Bar & Grill.
Are there convenient banking options near Aaron's in Brook Park?
Yes, nearby banks include Huntington Bank, Ohio Savings Bank, New York Community Bank, and Flagstar Bank, which can assist with financial needs while visiting Aaron's.
Where can I find food and convenience stores near Aaron's on Smith Road?
Close to Aaron's, you can find KFC, Subway, Quiznos, Rite Aid pharmacy, and Circle K convenience store and gas station for quick meals and essentials.
Brand Certified Facts from Aaron's
This information is certified by Aaron's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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