Aaron's

3.8
76 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 5891 Smith Road , Brook Park, OH, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
5891 Smith Road, Brook Park, OH
44142, United States

Hours

Reviews

3.8
76 reviews
5 stars
41
4 stars
11
3 stars
5
2 stars
5
1 star
14
  • DS
    deandrick smith-taylor
    3 days ago
    1.0
    Horrible customer service coming from Nick the manager, Maria, Julia. They all a hot mess in this store. If you can't handle communicating and doing customer service and processing customers proof of residency and income to deliver the order, DONT WORK THERE THEN. You got my private information but won't process the order on time, then you wanna charge people 3 days after they get the damn order. Hell NO! NICK IS THE ONE WITH THE ATTITUDE AND SMART MOUTH. They all have No Common Sense what so ever. I had to cancel my order TWICE. they are so lazy.
  • TB
    Tasha Burnett
    Jan 5, 2026
    1.0
    I have been dealing with this company for over 12 years before Pat went on vacation. I told him when I was coming in to pay my payment. All of a sudden Nick called me with his smart ass mouth and got dogged I don’t know why people think they can call your phone and talk to you crazy when I’ve been dealing with them for so long at this point the customer service had went from a five to a one that’s my opinion, but that being said after I pay this stuff off, I would never do business with them. I will take my money elsewhere.
  • SS
    Shannon
    Oct 3, 2025
    1.0
    Nick Rospert the general manager has a nasty demeanor. Customer service skills are terrible, very unprofessional. I had to remind him several times on the phone that he doesn’t have to talk to me all crazy like I’m not human. I don’t even feel comfortable calling in and making a payment. I just don’t want to be talked to or treated disrespectfully. It’s not what you say to someone it’s how you say it!

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.