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Aaron's

3.8
(77 reviews)

Business Details

5891 Smith Road, Brook Park, OH
44142, United States
(216) 267-6970
https://www.aarons.com

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 5891 Smith Road , Brook Park, OH, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Location

Aaron's
5891 Smith Road, Brook Park, OH
44142, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

Reviews

3.8
77 reviews
5 stars
41
4 stars
11
3 stars
5
2 stars
5
1 star
15
  • AK
    Anna Krogen
    Apr 11, 2026
    1.0
    Sofa I bought from them had bed bugs. Caused major expense and problems. Was cheaply made and broke within a year. Refrigerator also stopped working within 2 years. And they made me pay double for it because they wouldn't wait a couple weeks for my tax return to come in to finish my payments. Now they're giving me a hard time getting my receipt for use with warranty. Never buying from them again.
  • DS
    deandrick smith-taylor
    Jan 9, 2026
    1.0
    Horrible customer service coming from Nick the manager, Maria, Julia. They all a hot mess in this store. If you can't handle communicating and doing customer service and processing customers proof of residency and income to deliver the order, DONT WORK THERE THEN. You got my private information but won't process the order on time, then you wanna charge people 3 days after they get the damn order. Hell NO! NICK IS THE ONE WITH THE ATTITUDE AND SMART MOUTH. They all have No Common Sense what so ever. I had to cancel my order TWICE. they are so lazy.
  • TB
    Tasha Burnett
    Jan 5, 2026
    1.0
    I have been dealing with this company for over 12 years before Pat went on vacation. I told him when I was coming in to pay my payment. All of a sudden Nick called me with his smart ass mouth and got dogged I don’t know why people think they can call your phone and talk to you crazy when I’ve been dealing with them for so long at this point the customer service had went from a five to a one that’s my opinion, but that being said after I pay this stuff off, I would never do business with them. I will take my money elsewhere.
  • KC
    K C
    Dec 31, 2023
    1.0
    I rented a couch and TV from this location. Paid my bill on time. I went online this month and deleted the card that was on there for payment because I got another bank account elsewhere and would be using that card but wanted to speak to them and let them know my hours at work were cut and I would be late with my payment and that I would pay it on the coming Wednesday when i get my paycheck and give them the new card number. I called and spoke to Crystal and let her know I would need to schedule pickup of the 2 items because my work hours had been cut and I can no longer afford the payments but I will make the late payment I owe this coming Wednesday when I get my paycheck. She said ok take pictures of the stuff so we see no damages and I will call you back to schedule pickup. Ok great, thank you I said and we hung up. I then received an alert from the bank of the card I deleted on Aaron's website saying money was taken out of my account for EZpay with Aaron's. I went to the website and verified I did not have any card information on there which I did not. Then I receive an email from that location saying thank you for your EZ payment. Here the manager of this location decided he would take my old card number that I had deleted from EZpay and make a payment without my consent. Now my bank account is negative. **Both state and federal laws prohibit unauthorized withdrawals from being taken from your bank account or charges made to your credit card without your express consent having first been obtained for that to occur.**
  • RR
    RayRay
    Mar 22, 2022
    5.0
    Wonderful customer service. I love Ray, Larry and Nick. Also, Effie, I didn’t spell her name right. However, they 10 stars from me.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.

Brand Certified Facts from Aaron's

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Certified May 03, 2026Yext Knowledge Graph
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