Total Appliance Service Inc offers fast, reliable appliance service and repair. With over 30 years of experience, there is no one better in Broadview Heights, Ohio or Pittsburgh, Pennsylvania to call for all your household appliance repair needs.
Location
Certified by Total Appliance Service Inc • Mar 01, 2026
Certified by Total Appliance Service Inc • Mar 01, 2026
Reviews
4.7
2,307 reviews
5 stars
2,053
4 stars
115
3 stars18
2 stars14
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Many reviews highlight prompt service, with technicians arriving on time and completing repairs efficiently.
Pricing Concerns
Several customers expressed dissatisfaction with high diagnostic and service fees, feeling they were overcharged for certain repairs.
Repair Quality
Most customers reported satisfaction with the quality of repairs, noting that issues were resolved effectively.
AJ
Amy Juncewicz
5 days ago
5.0
Thank you, Joe, for quickly resolving my issues with the washing machine - and for providing such a pleasant service call experience. Much appreciated!
KJ
Kim Johnson
Feb 24, 2026
5.0
Was able to schedule quickly, called with window and here on time. Very good repair person, professional, friendly and helpful. Service under warranty so no charge. Thermadore 48" commercial range.
TK
Tom Koly
Feb 12, 2026
5.0
We have an extended warranty on our Whirlpool refrigerator. We had problems with the thru-the-door ice dispenser and logged the issue in the Whirlpool app. Total Appliance responded within minutes. We were able to schedule a srrvice call within a few days. The issue is solved and we are pleased.
MA
Mohamed Aziz
Feb 11, 2026
1.0
If I could give this place half a star, I would. This place preys on the vulnerable. Their diagnostic fees are outrageous. My elderly parents were forced to pay $300 just for a diagnostic. After receiving a quote for $850, we called another company. They came out and fixed the issue in 15 minutes for free. Steer clear of Total Appliance Service. Call Fred’s Appliance Services instead - honest technicians and no exorbitant diagnostic fees.
RB
Richard Brown
Feb 7, 2026
1.0
When they say $109 to come out $40 every 15 minutes to diagnose after that, they told me the problem told me the part was $99 which I thought was a reasonable he was there for a total of 10 minutes putting the part in and they charge me $135 just in his labor to put the part in and I asked isn’t it $40 every 15 minutes oh no that’s just for the diagnosis. This has a labor value to it I just think it’s ridiculous They would charge $135 to have a A part installed that took less than 15 minutes They are very overpriced on labor and parts. The part is only about 60 bucks if you go by yourself.
Brand Certified Facts from Total Appliance Service Inc
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Certified March 01, 2026Yext Knowledge Graph
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