Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bellefontaine, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,050 reviews
5 stars
554
4 stars
265
3 stars
113
2 stars
43
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and lack of assistance.
Product Availability
Many customers expressed frustration with product availability and stock issues, often finding items out of stock or having to order them.
Installation Issues
Several reviews highlighted problems with installation services, including delays and poor communication regarding scheduled installations.
Pricing and Value
Customers appreciated the competitive pricing and good value for products, although some noted high prices on certain items.
Store Experience
Overall, the store environment received positive remarks for cleanliness and organization, but some customers experienced long wait times and disjointed service.
- TMTravis MarkleySep 29, 20251.0I purchased a new whirlpool washing machine for a rental property and paid for Lowe’s to deliver and install. The washing machine made a terrible noise the first time it was turned on. I went back to Lowe’s and showed them the video to ask for help and the associate (after speaking with a manager) told me I had to contact the manufacturer. Now I have a tenant that can’t use the washing machine and no solutions. I expect a company to stand behind their product and installers better than this, not just pass the buck. Highly disappointed in this experience. Update: Whirlpool agreed to fix my washer under the warranty, but can’t find a repair person in my area. They told me to find someone and have it fixed and they would reimburse me. Three weeks later and my brand new washing machine is still unusable. And the Lowe’s response you see below, no one ever actually called me from the store team.
- DSDalton ShortSep 10, 20255.0Very helpful staff in the hardware department
- SWSara WallSep 9, 20255.0We got what we needed for a good price
- JJJames JonesJul 14, 20255.0Superior staff!!!
- CHConnie HanksJul 13, 20255.0Always count on Lowe's!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bellefontaine, OH?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Bellefontaine?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search using keywords, Lowe's item number, brand, or manufacturer's model number, as well as browse by department to find products online.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any special services provided by Lowe's Home Improvement?
Lowe's provides various installation services including appliances, flooring, cabinetry, blinds, doors, windows, roofing, and more.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
What nearby places can help me while shopping at Lowe's Home Improvement?
Nearby places like Blue Rhino Propane Exchange and Minute Key can assist with propane supply and locksmith needs, while the Bellefontaine Grace and BGC Student Ministries offer local community services.
Are there nearby restaurants where I can eat before or after visiting Lowe's?
Yes, nearby restaurants include Bob Evans, La Palma Mexican Restaurant, and Tumbleweed Tex Mex Grill & Margarita Bar for casual dining options.
Where can I find other retail or service shops close to Lowe's Home Improvement?
Nearby retail and service shops include AT&T Store and Verizon for mobile needs, Chow Hound Pet Supplies for pets, and Great Clips for hair salon services.