Lowe's Home Improvement

4.1
1124 reviews

About

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Lowe’s in Bellefontaine, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2168 US 68 South, Bellefontaine, OH
43311, United States

Hours

Reviews

4.1
1,055 reviews
5 stars
557
4 stars
266
3 stars
114
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and lack of assistance.

Product Availability

Customers frequently noted issues with product availability and stock levels, with some expressing frustration over items being out of stock.

Installation Issues

Several reviews highlighted problems with the installation process and communication regarding delivery and service appointments.

Store Experience

Overall, customers appreciated the cleanliness and organization of the store, but some expressed dissatisfaction with the checkout process and staff engagement.
  • VT
    Viland Tabeng
    Nov 28, 2025
    5.0
    Great
  • TM
    Travis Markley
    Sep 29, 2025
    1.0
    I purchased a new whirlpool washing machine for a rental property and paid for Lowe’s to deliver and install. The washing machine made a terrible noise the first time it was turned on. I went back to Lowe’s and showed them the video to ask for help and the associate (after speaking with a manager) told me I had to contact the manufacturer. Now I have a tenant that can’t use the washing machine and no solutions. I expect a company to stand behind their product and installers better than this, not just pass the buck. Highly disappointed in this experience. Update: Whirlpool agreed to fix my washer under the warranty, but can’t find a repair person in my area. They told me to find someone and have it fixed and they would reimburse me. Three weeks later and my brand new washing machine is still unusable. And the Lowe’s response you see below, no one ever actually called me from the store team.
  • DS
    Dalton Short
    Sep 10, 2025
    5.0
    Very helpful staff in the hardware department
  • SW
    Sara Wall
    Sep 9, 2025
    5.0
    We got what we needed for a good price

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.