Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bedford Heights, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
2,274 reviews
5 stars
965
4 stars
574
3 stars
246
2 stars
125
1 star
364
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers reported helpful staff while others experienced long wait times and unhelpful associates.
Product Availability
Frequent complaints about stock issues and unavailability of items, leading to customer frustration.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, with some customers appreciating the layout.
Delivery Issues
Numerous complaints regarding delivery delays and poor communication about orders, leading to dissatisfaction.
Pricing Concerns
Customers noted high prices compared to competitors, although some found good deals on specific items.
- MTMatt Tucci1 day ago4.0I picked up a dryer for my neighbor. The people at the counter did good and were kind. I waited for confirmation to pick it up after a while, I called ahead and eventually got a person because the phone system wouldn't take the last four digits of the order number and the person told me it was ready for pickup, but it wasn't. I still gave you 4 because the ladies at the counter .
- POPhilip Otoko3 days ago5.0Tony and Roy are best best in town. They will tell you what's wrong with your car and work with you.
- MGMarshall GaddNov 14, 20255.0It's Lowe's they have all your home improvement tools and materials. Competitive prices, and knowledgeable staff
- BBbocfatNov 3, 20255.0I've been happy with customer service, some bumps occasionally but overall very good.
- TTtissyOct 29, 20252.0First time there. Waited a while for Customer Service. There were 2 reps there, but both were busy. One finished up first, and instead of addressing me, she turns around and starts talking to her co worker. (I already didn'tlike her attitude). Then the other one takes me, and when the transaction was done, asks me how much change to give me back from $5.35 and the total was $5.31. I was internally shaking my head. The younger generation are our future. This is what it looks like. Did not like customer service, but I would go back if I absolutely needed to.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Bedford Heights, OH?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, heating and cooling, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Bedford Heights?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturdays from 6:00 AM to 10:00 PM, and Sundays from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
You can search by keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department to explore the large selection of items.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History online, while in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there nearby transportation options to help me get to Lowe's Home Improvement?
Yes, the I-271 Exit 27A - US-422E Miles Rd Warren is nearby, which makes accessing the store by car more convenient.
Are there any nearby gas stations if I need fuel before or after shopping at Lowe's?
Yes, there are Speedway gas stations close to Lowe's Home Improvement where you can refuel.
What nearby services can complement my visit to Lowe's Home Improvement?
Services like Minute Key locksmiths and Hertz car rental agencies are nearby, which can be useful if you need key services or rental vehicles during your visit.
What brands are available at Lowe's Home Improvement in Bedford Heights?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, and many others.