I paid them $319 dollars for them to initially come out and set the trap in order to remove raccoons from my attic in my home almost 3 months ago. Not only are the raccoons still in my home destroying my attic but I have not heard from the company from the day that they first came out to set the trap. They do not and have not responded to my calls or voice mails and the food bait has now began to mold as it has never been changed...... Please , I'm warning you to beware of using this company for pest or any kind of removal of wild life.
JD
Joe Dodson
Dec 10, 2025
1.0
Hired catch a critter to remove a raccoon that was getting in tenant's chimney. They came out a couple days later and set a trap. I got a call from the city 3 days later that there had been a possum (wrong animal) in the trap for 48 hours and it was starving and injuring itself. They charged me $350 to set the trap. Now, the raccoon is still getting in the chimney and I can't get anyone to call me back. They say they're available 24/7 but no one ever answers the phone. Strongly discourage hiring this company.
JC
Jessica Crist
Oct 23, 2025
5.0
Daniel caught the bird in our house in less than 5 minutes. He was also very considerate of our son sleeping and was careful to be quiet while he was here. Highly recommend Catch a Critter!
LF
Lester Fultz
May 30, 2021
1.0
This team placed a trap and never monitored the activity. Charged me to closed the entry point and never completed the process. After several failed attempts they finally picked up they trap and I haven't heard from them since. Anyone want a family of raccoons?
AL
Amelia Logan
Jan 13, 2018
2.0
I had mice in my attic and called this company. The phone service is very responsive but the exterminators were late 3 times. They gave me a time block like 9:00-10:00 but then don't call until after 10:00 to tell me they were half an hour out. I haven't been able to wait around for 2 hours every time they schedule.
On the phone they told me the service was $150 but then in person they told me $170. I told them and they went back to the $150 but it felt predatory.
For $150 they placed bait/poison in my home. There is another charge when they clean up the dead mice and close up the points of entry. I have to assume that who ever is doing the phone service either has no idea how long it takes to complete a service. Or they intentionally over schedule assuming that people will be so desperate to take care of the problem they are ok to wait around all day.
If you are desperate they will show up, but they will waste your time.
Catch A Critter provides pest control, animal removal, and sanitation services in the Cleveland Heights, OH area.
Where is Catch A Critter located?
Catch A Critter is located at 23500 Mercantile Rd, Suite H, Beachwood, OH 44122, USA.
What are the business hours for Catch A Critter?
Catch A Critter operates 24 hours a day, 7 days a week, including emergency services.
How can I contact Catch A Critter?
You can contact Catch A Critter by phone at +1 216-323-2045 or email at catchacritter1@gmail.com.
Which payment methods does Catch A Critter accept?
Catch A Critter accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
What languages are spoken by Catch A Critter staff?
The staff at Catch A Critter communicates in English.
Does Catch A Critter offer emergency pest control services?
Yes, Catch A Critter offers 24-hour emergency pest control services. You can call anytime for urgent help.
What nearby home improvement stores are close to Catch A Critter?
Nearby home improvement stores include Armor Insulation and Holiday projector light, which you might visit for related home repair needs after consulting Catch A Critter's pest control services.
Are there any local dance schools near Catch A Critter?
Yes, nearby dance schools include WHYM Dance and Movement and More, Cleveland Ballroom Company, and Cleveland Salsa Passion. Visiting these after your appointment could be a fun activity.
What fitness options are available near Catch A Critter for active lifestyle enthusiasts?
Nearby fitness centers include CrossFit Distinction and Body Trace Fit, offering gym and boot camp services to complement your healthy lifestyle.
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