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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Avon, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,356 reviews
5 stars
752
4 stars
316
3 stars
122
2 stars
48
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional, particularly a manager named Isiah.
Product Availability
Customers appreciate the variety and availability of products, often finding what they need, but some report issues with stock and order fulfillment.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Installation Issues
Numerous complaints about installation services, particularly regarding windows and doors, highlight significant dissatisfaction with the quality and follow-up of service.
Checkout Experience
There are mixed reviews about the checkout process, with some customers appreciating the speed of service while others express frustration over self-checkout and lack of cashiers.
- BCBill ConnersJan 2, 20263.0So I have been wanting to switch over to Dewalt and pulled the trigger on a combo set on sale. I had a gift card for Lowes along with some birthday money so said what the heck. When we went to the Avon store, first associate was helping another customer while we were in the Dewalt section then just walked away and he saw us there! So we flagged two other guys who were great helping us. However the one guy said something that if I buy a 3 year extended warranty ($22.99 so no big deal) when I go to purchase dewalt batteries in the future I will get a 50% rebate. Well I did a couple of searches and can find no proof of this, however I did get my extended warranty details today and it it does say for maintenance and care items you do get that. And you get up to $100 back per year, I am tempted to buy a battery from them now to try it out. FYI Home Depot beats Lowes prices every day on the same exact products which is why I no longer go there. And it's a pain in the butt to get them to price match, took 15 minutes years ago for the same Werner ladder.
- MMMatthew MckownDec 17, 20255.0Outstanding customer service and nice, clean, well organized store. Good deals and fine selection. Greeted by all associated as we walked the store. Margaret, the cashier was very friendly and helpful. Thank you for the fun and enjoyable shopping experience. Highly recommended.
- CKCarolyn K.Dec 14, 20255.0I love this Avon Lowe’s store and have always had good experiences. I was recently in to buy some paint. Oliver in the paint department is very friendly, knowledgeable about products, and overall very helpful. Thank you so much!!
- MKMatt KuhnsDec 4, 20252.0You can find most stuff at an ok price but some of the associates are pretty rude, seem bothered you are there when you ask questions
- TRT.J. RoseNov 13, 20251.0I would rate Lowes a zero if it was an option. We ordered windows from lowes for our home. When install day came, I had scheduled a day off work. The installers who came and measured called me and said some of the window designs appeared to be different from what was on the order and discussed at the install walkthrough. The sizes were correct, but design of the mutton bars was wrong. They suggested we could do the install, and lowes would replace the sashes due to the wrong part ordered. Well since that day, it has been nothing but lies and bs from everyone we have spoken to, both in store and on the line with customer service. Their managers are a joke and dont return calls when promised, they don't answer the phone on follow up calls, and the entire experience has been absolutely terrible. Lowes has wasted more of our time, and now money, with absolutely terrible customer service. DO NOT BUY ANYTHING FROM LOWES. This extends past just the store, as we spoke to their "Region" manager with the same broken promises and lack of follow through. Congrats on losing a customer and creating an advocate to let everyone know to avoid your stores. #lowes#theworst
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Avon, OH?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing supplies, tools, and more at Lowe's Home Improvement in Avon, OH.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Avon, OH offers both in-store pickup and delivery services for your convenience.
What are the operating hours for Lowe's Home Improvement in Avon, OH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and opens from 6:00 AM to 20:00 on November 28, 2025.
How can I find a specific product at Lowe's?
Search online using a keyword, Lowe’s item number, brand, or manufacturer’s model number. You can also browse by department to explore Lowe’s large selection.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places where I can get my keys duplicated or repaired?
Yes, Minute Key, a key and locksmith service, is located near Lowe's Avon, OH, where you can get your keys duplicated or repaired conveniently.
What dining options are available near Lowe's Home Improvement in Avon?
Nearby dining options include Culver's for American fast food, Istanbul Mediterranean Grill for Mediterranean cuisine, and King Yuan Chinese for Chinese fare, all close to Lowe's for a meal before or after shopping.
Are there any pet-related services or stores near Lowe's in Avon?
Yes, Petco and Vetco Vaccination Clinic are nearby, offering pet supplies and pet services, convenient for pet owners visiting Lowe's in Avon.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a wide range of installation services including appliances, carpet, cabinets, doors, HVAC, lighting, flooring, and more to assist with your home improvement projects.