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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(541 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 38390 Chester Rd in Avon, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
38390 Chester Rd, Avon, OH
44011, United States

Hours

Reviews

4.9
541 reviews
5 stars
511
4 stars
18
3 stars
6
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Whitney and Brittany, for being friendly, helpful, and professional.

Cleanliness

The facility received high marks for cleanliness, with many reviews highlighting the well-maintained storage units.

Pricing Concerns

Several customers expressed frustration over sudden increases in monthly charges, indicating a need for better communication regarding pricing changes.

Overall Experience

Many reviews reflected a positive overall experience, with customers recommending the facility for its ease of use and supportive staff.
  • JS
    Jeff Saxton
    1 day ago
    5.0
    Fast, easy, friendly, and straight forward. Nice job Whitnee
  • GJ
    Gary Gnora Jr
    Feb 19, 2026
    4.0
    Whitney was very professional the facility was very clean and ask me again in a few months and maybe ill give you 5 stars but I don't like leaving 5 stars till iv experienced there services for a few weeks or months and iv got the whole feel of the place
  • SR
    sharon ruckman
    Jan 31, 2026
    5.0
    Thank you Whitney!!! You made our experience so easy.
  • SG
    Sam Gotsis
    Jan 30, 2026
    5.0
    Whitnee was fantastic, quick and easy
  • JH
    Joshua Handy
    Jan 13, 2026
    4.0
    Whitney was great in taking care of what I needed. The only frustrating part is my monthly charge doubled from $80 to $160. I just think a better business practice would be calling the customer. An increase is one thing but a doubling in monthly payment seems like a good way to upset customers.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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