As the trusted home improvement store near you, Lowe’s in Alliance, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and unresponsive management.
Product Availability
Customers noted a good selection of items, but some expressed frustration over specific items being out of stock or misidentified.
Store Cleanliness
The store was generally described as clean and organized, making it easy for customers to navigate.
Pricing Concerns
Several customers mentioned that prices were higher compared to competitors, leading to dissatisfaction.
Checkout Experience
Many customers expressed frustration with the reliance on self-checkout and the lack of traditional cashier services.
SS
Seth
2 days ago
5.0
Bill in Tools helped me significantly last night! He noticed I picked a sale item without the other item and he stopped my wife and I to make sure we got both. Can't ask for much better customer service than that!
KH
Kathy Horn
Dec 13, 2025
5.0
Was just browsing but great selection of items
RG
Roger Griffith
Nov 5, 2025
5.0
Always smooth in and out
Sparky's Welding and Fabrication LLC
SP
Seth Powers
Nov 3, 2025
5.0
Lowes is a pretty good home improvement store. Not a bad selection to chose from in stock.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Alliance, OH?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Alliance, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Alliance, OH offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, deck installation, doors, garage doors, HVAC, lighting, flooring, plumbing fixtures, roofing, siding, and more.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Alliance, OH?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I pick up my order in store at Lowe's?
Yes, Lowe's offers in-store pickup. You'll receive an email with pickup instructions when your order is ready. Bring your order confirmation and a photo ID for pickup.
Are there any nearby places where I can grab food before or after shopping at Lowe's?
Yes, nearby you can find restaurants such as Applebee's Grill + Bar, Bob Evans, China Express, McDonald's, and Subway, perfect for meals before or after your visit to Lowe's.
Are there nearby stores where I can find additional home improvement products?
Certainly! Near Lowe's, you can visit Accent Home Improvement, Inc., Tractor Supply Co., and Sears Hometown Store for more home improvement and hardware products.
Is there a nearby courier or shipping service that customers can use when shopping at Lowe's?
Yes, there are UPS Access Point locations and a UPS Alliance Shipping Partner nearby, which can help customers with courier and delivery needs related to their Lowe's purchases.
Does Lowe's Home Improvement in Alliance, OH support multiple languages?
Yes, Lowe's supports English and Spanish, and offers in-store translation services for other languages as needed.