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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Akron, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,727 reviews
5 stars
932
4 stars
396
3 stars
157
2 stars
61
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report unprofessionalism and lack of accountability.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays, poor handling of items, and lack of communication.
Product Quality
Customers expressed dissatisfaction with product quality, particularly regarding appliances and discrepancies between in-store displays and delivered items.
Store Experience
While some customers appreciate the store's selection and cleanliness, others report difficulties in finding assistance and poor organization.
- BBBruce BennettDec 31, 20251.0the website sucks tremendously would give a minus 10 if I could.
- BTBing TangDec 14, 20252.0I entrusted Lowe's with a complete kitchen renovation, investing approximately $37,000 in cabinets, installation, and countertops. The experience has been a profound disappointment, marked by unprofessionalism and a refusal to take accountability. The project manager, Steve, displayed consistent hostility toward a paying customer. As someone without cabinet expertise, I relied entirely on Lowe's supposed professionalism. This trust was repeatedly broken. The Problems: · Design & Measurement Failures: Despite my clear request to retain original cabinet sizes, Lowe's team made critical errors. One corner cabinet was so small it was unusable and had to be replaced. Later, I discovered another cabinet was the wrong size and a confirmed roll-out tray was missing from the order. · Blaming the Customer: When I reported these errors, I was met with defensiveness and blame. I was told it was my mistake and that they "won't do anything for me." They even tried to charge me an increased price for the tray they forgot to order. · Bait-and-Switch on Quality: I chose Diamond cabinets after seeing the in-store display. However, the soft-close hinges installed in my home are vastly inferior—they are not the same product. Lowe's response was insulting: first they claimed the hinges were "fine" and blamed the cabinet door weight, then suggested I would need to pay more to get the functionality demonstrated. This is unacceptable. The project, which began in late March, was not completed until mid-November after multiple reworks on the Diamond cabinets. To this day, a defective wall cabinet remains unfixed. The Result: I paid for expertise and accountability. What I received were defective products, endless excuses, and disrespect. The manager's attitude made solving problems impossible. Final Warning: If you are considering a major project, be warned. You will be held responsible for their design mistakes, you may not receive the product quality you saw in-store, and you will fight an uphill battle for any resolution.
- BVbigvirg 273to70.3 “big virg”Dec 9, 20255.0Good selection
- MBMark BlumenthalNov 30, 20251.0Your AI Assistant SUCKS. Please discontinue this.
- BLB-Secure USA LLCNov 19, 20255.0Great place they didn’t have what I needed tonight
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Akron, OH?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, and bathroom storage solutions.
What are the store hours for Lowe's Home Improvement in Akron, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's Akron offer in-store pickup and delivery services?
Yes, Lowe's Akron provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What is Lowe's policy on returns and exchanges at the Akron location?
Most items can be returned within 90 days. For online purchases, you can start a return online. In-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement in Akron?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
What installation services are offered by Lowe's Akron?
They offer a variety of installation services including appliances, blinds, cabinets, countertops, decking, doors, garage doors, generators, gutters, flooring, lighting, playsets, water heaters, smart home devices, windows, roofing, fencing, and more.
What nearby businesses can I visit while shopping at Lowe's in Akron?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Subway if you want to grab a quick meal.
Are there automotive services near Lowe's Home Improvement in Akron?
Yes, several automotive service providers such as Park Auto Group, Serra Acura, Serra Honda, Goodyear Auto Service, and Ziegler Tire are nearby for any vehicle repairs or maintenance you may need.
What community resources are located near Lowe's in Akron?
Nearby community services include Akron Family Institute for counseling, Pamer Chiropractic Health Center, Campbell and Associates (a contractor and surveying service), and Rebuilding Together Northeast Ohio for social services.