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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Yorktown, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,041 reviews
5 stars
519
4 stars
240
3 stars
98
2 stars
43
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their helpfulness, many customers reported poor service, lack of knowledge, and unresponsiveness.
Installation Issues
Numerous complaints about installation services, including delays, poor communication, and issues with third-party contractors.
Product Availability
Customers noted inconsistent stock levels, with some items frequently out of stock, leading to frustration.
Positive Staff Interactions
Several reviews highlighted positive experiences with specific staff members who provided excellent assistance and support.
Store Organization
The store was generally described as clean and organized, but some customers experienced long wait times and difficulty finding help.
- RRrmdconstructiongroup3 days ago5.0Perfect place for my business
- WAwida arzow aziziDec 11, 20255.0Great experience at this location - An employee named Andy was a great help in figuring out what we needed and was super friendly!!!
- GCGN CerdaNov 25, 20251.0If I could give Lowe’s zero stars, I would. My refrigerator purchase turned into a month long nightmare of misinformation, finger-pointing, & complete disregard for the customer. I purchased a refrigerator from Lowe’s, paying extra for installation and haul-away of the old unit. When the delivery crew arrived on October 10, they suddenly announced they “don’t touch copper wire,” which is what my water line uses. At no point during the purchase, checkout, or confirmation process was this ever communicated. Had I known, I would have prepared for it ahead of time or not gone through with the purchase. As I was grabbing my tool to disconnect the line myself, the delivery crew told me it was “taking too long” and that they had other deliveries to make. Instead of completing the job I paid for, they moved the fridge, still fully boxed, into the garage & instructed me to make a new installation appointment. To make matters worse, after they left I realized the leatherman multitool I had been using was missing. I even texted the driver to ask if it had been picked up by accident, but never got a response. Because of multiple scheduling issues with Lowe’s, it took weeks to get another installation appointment. When the installers finally came back and unboxed the fridge, there was a large dent and a long crease running down the side near the motor. They immediately took photos & told me to contact Lowe’s for a replacement. Lowe’s then claimed it was “past the window” & told me to contact the manufacturer instead. The manufacturer, after hearing the full story, told me it was Lowe’s responsibility. When I went back to Lowe’s with that response, they pushed it off again on to the manufacturer. I was literally being bounced back & forth while nobody took the time to really empathize with my situation. I have a refrigerator in my garage not able to use it for the past month. Lowe’s took a case # to the warehouse manufacturer. I was told I was going to be contacted within 24hrs. Not only was I not contacted I had to contact them multiple times to realize they closed the case without even speaking to me. I explained repeatedly that the damage was not found earlier because Lowe’s & their failed installation caused. Lowe’s own delivery crew left the refrigerator boxed in my garage. Lowe’s still refused to help, saying “policy” prevented them from doing anything. I gave 3 suggestions 1) a 3way call with the manufacturer… only to then tell me they “don’t do conference calls with third parties.” 2) exchange it for another & 3) just take back the damaged appliance & return my money. They refused all 3. So here I am: after paying for the product, paying for installation, dealing with incorrect information, delays, a damaged refrigerator I didn’t even unbox, & 2 companies pointing fingers at each other, Lowe’s solution is essentially: too bad, not our problem. This experience has been unprofessional, infuriating, & astonishingly dismissive. I’ve been a loyal Lowe’s customer for years, but after this, I will be taking my business & my recommendations—elsewhere. Save yourself the headache. Buy your appliances from literally anywhere else.
- KLKendra LoganNov 24, 20255.0Staff was very helpful pointing me in right direction for what I was looking for...pull start rope had snapped
- SBShannon BellNov 20, 20251.0Paint department SUCKS. Asked the nasty employee for help and she pointed and asked if I had looked at the chips 🙄. Got my color, stood at the counter more than 10.minutes while she walked the aisle putting things away (having looked at me) . Then FINALLY walked up and in an annoyed voice said, "What do you need?" ( Hmmmmm.....🤔🤔PAINT!!) She took my color, walked away and mixed it without asking what finish I needed etc. All this while I waited on the phone after calling the store to get help. I stopped counting at 50 RINGS!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Yorktown, NY?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Yorktown store.
What are the operating hours for Lowe's Home Improvement in Yorktown?
Lowe's in Yorktown is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's in Yorktown offer in-store pickup and delivery services?
Yes, Lowe's Home Improvement in Yorktown offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Yorktown?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What languages are supported at the Lowe's Yorktown store?
Lowe's in Yorktown primarily supports English and Spanish, with in-store translation services available for other languages.
Are installation services available at Lowe's in Yorktown?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, doors, windows, roofing, fencing, and more.
Which popular brands does Lowe's Home Improvement in Yorktown carry?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, and many others.
What nearby places can I visit after shopping at Lowe's in Yorktown?
Nearby you can visit Starbucks for coffee, Slice Pizzeria for a meal, or Trader Joe's for grocery shopping after your Lowe's visit.
Is there a propane exchange location near Lowe's Home Improvement in Yorktown?
Yes, Blue Rhino Propane Exchange is located near Lowe's, offering convenient propane exchange services.
Where can I get locksmith services near Lowe's in Yorktown?
Minute Key, a key and locksmith service, is close to Lowe's in Yorktown for any of your locksmith needs.