The Container Store

4.5
367 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Yonkers, NY Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Yonkers area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
48 Market Street, Yonkers, NY
10710, United States

Hours

Reviews

4.5
360 reviews
5 stars
247
4 stars
74
3 stars
23
2 stars
10
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about a lack of product knowledge and accountability from certain employees.

Product Quality

Customers appreciated the variety and quality of organizing products available, though some found the prices to be on the higher side.

Store Environment

The store was frequently described as clean, organized, and spacious, providing a pleasant shopping experience.

Parking Issues

Several reviews mentioned difficulties with parking, including high costs and distance from the store.
  • NN
    Nicolas
    Oct 3, 2025
    1.0
    WARNING: AVOID The Container Store PRESTON Closets If you are considering an expensive custom closet solution, read this review before committing to The Container Store's PRESTON system. My experience was a complete disaster, demonstrating a shocking lack of professional competency, negligence, and total failure in customer commitment. You are genuinely better off exploring an IKEA hack than dealing with this level of service failure. The problems began immediately with the design consultation with their employee, Tracy A. Fundamental Measuring Errors: In my son’s room, incorrect measurements taken by Tracy led to rework, delays, and a considerable mess. Her response when confronted was dismissive and arrogant ("we are going to fix it for free"), demonstrating zero accountability for her professional mistake. Incorrect Functionality/Depth: The failure was worse in the master closet (depth over 33 inches). Tracy specified and installed a 14-inch deep system, making it functionally too shallow for our clothes. She never even proposed the appropriate 20-inch depth option, falsely claiming 14 inches was "standard." The installed product was also visibly scratched due to poor handling. Home Damage & Abandonment: During the installation, their team severely damaged a recently painted wall. They also abandoned the old molding and debris, failing to properly remove materials as expected. After I complained, they removed part of it. Complete Service Abandonment: Following the discovery of the depth error, Tracy failed to show up for a scheduled follow-up without notice, responding 30 minutes later claiming car trouble. After an eventual visit, she promised a resolution update by the following Monday (September 29th). It is now Friday October 3rd, and I have received no communication whatsoever. The persistent arrogance, refusal to own mistakes, and total failure to follow through are unacceptable. This was an extremely costly project that resulted in a damaged home, unusable storage, and endless frustration. Do yourself a favor and steer clear of The Container Store for custom closets.
  • JL
    John Luczkowski
    Aug 27, 2025
    5.0
    Love the chain and love this particular location. Been here two or more dozen time in the past 7-9 years and always find something - even if it's not what I'm looking for at the moment, I usually walk out at least with an idea, some inspiration, or something I didn't know I needed, but now want lol. Staff is usually friendly, though of course, there are the occasional grumps and slouches.
  • SP
    Sandra Page
    Jun 15, 2019
    4.0
    Great

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.