Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Yonkers, NY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,802 reviews
5 stars
1,397
4 stars
615
3 stars
233
2 stars
113
1 star
444
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness, unhelpfulness, and a lack of staff availability.
Staff Knowledge
While some employees were praised for their helpfulness and expertise, many customers reported that staff were often uninformed and unable to assist with inquiries.
Store Condition
The store was generally noted as clean and organized, but some customers mentioned issues with litter in the parking lot and a decline in overall management.
Delivery Issues
Several customers expressed frustration with delivery services, citing missed deliveries, damaged items, and poor communication from customer service.
Positive Experiences
Despite the negative feedback, there were positive mentions of specific employees who provided excellent service, indicating that experiences can vary significantly.
- RFRobert FullerNov 14, 20251.0They substituted one brand of calcium chloride for what was ordered and is clearly seen on the website with a large stock available. I refused the order.
- ASAlex SchenkweilerNov 9, 20251.0Worst customer service left me on the phone for a half and hour for customer service to answer the phone to put me on hold for another 20 min horrible 😑
- MMMayNov 8, 20251.0Placed an online pick up order twice, both were cancelled with no explanation. Called their number looking for a reason why it keeps getting cancelled. First phone call went through to a person, she said “it looks like it just says the order couldn’t be processed at this time. Maybe we don’t have it in stock?” I explained to the person, on your website all the things Im looking to pick up are all in stock. She says, “ok let me double check” then proceeds to hang up on me. Called a second time, a person picked up and didn’t say anything. I could hear the sound of the phone being picked up then placed down. Dead silent. After 30 minutes of waiting the call disconnected. Very unhelpful. Ordered from Home Depot instead.
- ATAnthony TerryNov 4, 20251.0Visit to Lowe’s was horrible Christina the manager was rude and acted as if she owned the Lowe’s. Then I asked for someone above her and she said there is no one I’m also trying to contact corporate for her rudeness and not helping at all.
- ACAndrew CiteraOct 19, 20251.0Whoever was working the garden center at 10 AM on Saturday September 19th needs to be talked to by the manager. Extremely rude and chastised my wife and I for entering the garden center even though there was no sign the door shouldn't have been opened. Great way to great your paying customers when they walk in the door. I will not be coming back to this Loews location
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Yonkers, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Yonkers?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on Thanksgiving Day and Christmas Day but opens earlier or closes earlier on Christmas Eve and New Year's Eve.
Does Lowe's provide delivery and pickup services?
Yes, Lowe's offers delivery services and in-store pickup for your convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Yonkers location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, blinds, HVAC systems, roofing, and more.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account; you’ll also receive email updates about your order.
What are the social media platforms where I can follow Lowe's Home Improvement?
You can follow Lowe's on Facebook, Instagram (@loweshomeimprovement), TikTok (@lowes), Twitter (@lowes), Pinterest, LinkedIn, and YouTube for updates and expert advice.
What stores and restaurants are near Lowe's Home Improvement at 100 Ridge Hill Boulevard?
Nearby places include Minute Key (key and locksmith), L.L.Bean clothing store, Whole Foods Market, Genji Sushi Yonkers (Japanese restaurant), Subway sandwich shop, Taqueria Mexican restaurant, The Children's Place clothing store, and The Container Store for home goods and furniture.
Can I grab a meal or coffee near Lowe's in Yonkers before or after shopping?
Yes, you can visit nearby restaurants and coffee shops such as Genji Sushi Yonkers for Japanese cuisine, Subway for sandwiches, Taqueria for Mexican food, WFM Coffee Bar for coffee and snacks, and Yonkers Pizza for pizza options.
Where can I find key and locksmith services near Lowe's in Yonkers?
Minute Key, a key and locksmith service, is located near Lowe's Home Improvement, providing convenient access to key cutting and lock services when you're in the area.