Extra Space Storage

5.0
1124 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8161 Main St in Williamsville, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, kiosk, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8161 Main St, Williamsville, NY
14221, United States

Hours

Reviews

5.0
1,124 reviews
5 stars
1,107
4 stars
8
3 stars
3
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Heather and John received consistent praise for their exceptional customer service, being described as friendly, helpful, and accommodating.

Facility Cleanliness

The storage facility is frequently noted for being clean, well-maintained, and organized, contributing to a positive customer experience.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to answer questions, making the rental process smooth and stress-free.

Overall Experience

Many reviews highlight a positive overall experience, with customers expressing satisfaction and recommending the facility to others.
  • CB
    C B
    5 days ago
    5.0
    To the point, friendly, helpful. It was a good experience
  • RE
    Robert Eck
    Nov 10, 2025
    5.0
    John Ryan was super helpful getting us set up with our storage space. He even gave me a tour of the facility and showed me our storage space and how to use the passcode to get into the building and use our lock. He made the entire experience so easy.
  • CK
    Chris Keller
    Nov 3, 2025
    5.0
    Heather is amazing- she goes above and beyond to be helpful. Downsizing my mom’s possessions was much easier with Heather’s help. She facilitated a move to a smaller space in the same building and came by to offer her assistance when my son and I were struggling to accomplish the task. She is a gem!
  • EE
    ericberlow
    Oct 31, 2025
    5.0
    Heather is awesome. She was so helpful and accommodating. We had a collection of art and archival material at this facility for over a decade and it was all very well preserved. THANK YOU.
  • AR
    Alycia Ripley
    Oct 22, 2025
    5.0
    My move has been incredibly stressful b/c we were leaving a home by a closing date w/o having a new one lined up as of yet. It's never easy to have things in storage & staying on top of where everything is, especially when you have several, due to exiting a large home. Extra Space Storage feels like a family & is safe, really efficient, organized, & clean. I can't say enough about Heather! She really cares about the people who store here. I had no way to get a large push leaf blower there & she helped us out by coming to get it & bring it to the unit! I'm very happy to be keeping our important items here and can't say enough about the staff.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.