Extra Space Storage

4.6
200 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1 Holland Ave in White Plains, NY today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1 Holland Ave, White Plains, NY
10603, United States

Hours

Reviews

4.6
200 reviews
5 stars
175
4 stars
7
3 stars
1
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff, particularly William, Brian, Gloria, and Diamond, for their exceptional customer service, friendliness, and professionalism.

Cleanliness

Customers consistently noted that the facility was clean and well-maintained, contributing to a positive overall experience.

Accessibility Issues

Some customers reported issues with accessibility, including elevator malfunctions and unexpected office closures, which caused frustration.

Pricing Concerns

Several reviews mentioned dissatisfaction with sudden price increases after promotional rates, leading to feelings of being misled.

Helpful Staff

Staff members, especially Gloria and Sean, were frequently highlighted for their attentiveness and willingness to assist customers with their storage needs.
  • PC
    philecia crosbie
    2 days ago
    5.0
    Brian and William, what a pleasure. I just want to thank you both for your help and support. Thank you for your kind words, your thoughtfulness, and understanding of my situation. Thank you for working with me and my family. The facility is clean, it is close by and I've been there for more than 2 years and I am comfortable.
  • YL
    Yung Lee
    3 days ago
    5.0
    I called many companies. Believe it or not. They were the only ones to pick up the phone and give a quote over the phone. The manager William showed me many options and helped me decide which unit size would be best for me.
  • CT
    Chris Tamucci
    4 days ago
    5.0
    The people here are great. Very helpful. William is amazing. I didn’t have my Code. He helped me get inside, checked my Identity, and wrote down my access code to help me get inside when there’s no staff there. Highly recommend
  • JC
    Jillian Ciccone
    5 days ago
    5.0
    This facility is immaculate and the staff was professional and courteous. William took the time to answer all of my questions and was extremely helpful. Highly recommended!!
  • FC
    Francisco Castillo
    6 days ago
    5.0
    Process was really fast and easy got good help from William and Briand really cool guys I would 100% recommend

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.