Alterations at Nordstrom

3.2
6 reviews

About

Clothing Alteration ServiceTailorNordstrom
We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Alterations at Nordstrom
135 Westchester Ave, White Plains, NY
10601, United States

Hours

Reviews

3.2
6 reviews
5 stars
2
4 stars
1
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1 star
2
  • SF
    Susan F
    Sep 19, 2022
    1.0
    My husband needed a jacket altered and new pants for an important meeting. Joe the tailor abruptly said the 3 jackets we brought were hopeless and, worse, that no new jackets could be altered to fit either my husband's right shoulder, slightly raised after hip surgery. We were shocked. Then we heard Joe insult a second man who asked his advice on a new suit. We were desperate, so I tried to charm Joe into helping us. Finally, he said just wear the old navy blazer with new gray pants. So we bought Peter Millar slacks that Joe marked for tailoring. When we picked them up today, while the pants, hand-picked by Joe, had been hemmed, they seemed not to have been altered and were still baggy on each side. When we asked Joe to fix the sides, he became angry, disdainful and abruptly left the fitting room. This is Nordstrom's famous customer service?
  • HK
    Heather Kelly
    May 31, 2019
    1.0
    This was a nightmare. I arrived for my 4:30 appointment and was directed to a room to change. After changing I was told to go up two floors to the dress department. After walking up two floors in my bridesmaids dress I was told I didn't have an appointment, which I pulled up to verify. The woman on duty was extremely rude and haste. She rushed my fitting only for the actual tailor to arrive later with another woman and tell me to leave. Two pins were placed in my dress. Two. Somehow, this is sufficient for them to finish the job. I am not confident that this job will be completed properly and truly wish I brought it elsewhere.
  • JB
    Jade Burton
    Jun 25, 2018
    5.0
    Really nice quality store.
  • RB
    ras bin-al-wahdi
    Jun 23, 2018
    3.0
    Love the mall 10 times better than the galleria

Frequently Asked Questions About Alterations at Nordstrom

What alteration services does Alterations at Nordstrom offer?

Alterations at Nordstrom offers professional tailoring services including hemming jeans, tailoring suits, and adjusting special occasion dresses with precision and care.

What safety measures are in place during in-store alterations appointments?

Safety measures include providing masks to customers, employees wearing masks and gloves, increased sanitization in fitting rooms, and options for contactless curbside pickup or complimentary shipping.