Extra Space Storage

4.9
629 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2802 Transit Rd in West Seneca, NY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, golf carts available, vehicles are allowed in drive-up units, office space available, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
2802 Transit Rd, West Seneca, NY
14224, United States

Hours

Reviews

4.9
629 reviews
5 stars
604
4 stars
11
3 stars
4
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Nadata, received high praise for being friendly, helpful, and knowledgeable, significantly enhancing the customer experience.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive impression among customers.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after promotional periods, leading to some considering moving their belongings elsewhere.

Accessibility

Customers appreciated the ease of access to their storage units and the efficient booking process, although some noted issues with snow removal affecting access.
  • MM
    MARK
    Dec 10, 2025
    5.0
    Very clean, super friendly service and lots are plowed!!
  • SM
    sam martello
    Dec 9, 2025
    5.0
    Naddy was so kind, patient, professional & helpful. She helped me get an upgraded unit & offered to help me in the process (with the app, moving & geting the best rate! THANK YOU, NADDY! I Appreciate you & Extra Srorage. -Sam
  • MP
    Mrs. Stephen's 2020-21 PreK
    Dec 8, 2025
    4.0
    Clean and efficient. Good sizes of units to choose from. Helpful staff. Wasn’t crazy about the fact that after 3 months our price almost doubled though. After complaining they lowered it a bit, but still too high. Otherwise satisfied. .
  • BR
    Barb Ryll
    Dec 6, 2025
    5.0
    Nadata (store manager) and Chris at 2802 Transit were incredibly helpful today. I had an account issue that corporate Customer Service couldn’t help me with. I told them they completely changed my day because I was ready to argue my point (rehearsed it in my head) but then didn’t need to!!! They were both so nice and fixed my issue, no problem!!!
  • LG
    Lorie G
    Dec 5, 2025
    5.0
    Nadata, the store manager is super friendly and knowledgeable. She was not there the day we returned to rent our space. We worked with Allison. She was extremely sweet and helpful. She is a fairly new employee that worked in a different facility. Due to staffing shortages she was sent there and had to work alone. This was first time we have rented a storage facility and we were pretty dumb about it. Allison did an awesome job and did it with a smile. This facility is really clean and nice. Great Employees. Thank you!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.